Emails are being sent which contain tokens: ([tickets], [tickets-per-priority], etc) which are not being replaced correctly.

> This is a reminder notification that you have an open Critical Ticket.
> Please attend to the ticket as soon as possible.
>
> [tickets-per-priority]

Comments

jesaonline’s picture

I am experiencing the same problem. Please let me know if there is a fix available.

Adrianna
http://jesaonline.net

hommesreponse’s picture

I'm having the same issue. I'd be interested in a fix or patch if anybody has one.

Thanks