Hello,
For a website, without doing anything on server (hoster said), suddenly CK appears nomore, except for some admin pages and for blocks.
I have no visibility settings configured.
I downloaded website in local and there I have no problems.

Do you have an idea?
How to debug?

Do you suggest to desinstall and reinstall?

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Comments

sahuni’s picture

Can you give an advice?
It's not same website as other recent issue. I think a link does not help you

sahuni’s picture

I'm using IE8, I don't know if it has something to do.

In fact I have problems in my 2 websites using CKeditor : different hostings, one in 6.1.0, one in 6.1.1
In 6.1.1 it works for just 1 content type, but not for page, article etc.

It works in all cases for blocks.

My users cannot change pages, it's a pity!

I'm ready to give rights on one of that website if you need.

mephir’s picture

Maybe you change exclude/incude settings in visibility settings ? In fact it so weird. If it isn't visibility settings please send me PM with url, login and password for test account, where can i check this issue. Maybe this issue is similar to other one with some modules incompatibilities ?

sahuni’s picture

Suddenly it's working.
Same time the 2 websites.
Perhaps an update IE8? windows?
I tried a lot of small tricks, but tested and that had no effect ... so I don't understand.
Hope I'm quiet for a long time.
Thanks for accepting to help.

sahuni’s picture

No more working.
Yesterday I upgraded the website from 610 to 611. With my profile it was OK, but I did not check other profile. This morning, I got email from owner of website : CK not showing, even for blocks. I checked and she is right. It's not there for her profile.
She is also working with windows and IE. It's a website that was working first with FCK and I changed it to CK, 2 months ago.
So I'm still after some help. Can I send you a username of same profile?

mephir’s picture

Better will be sql dump with ckeditor_settings and ckeditor_role

sahuni’s picture

Well,
I just tried the trick of 4 lines minimum and it works.
Tell me, I have 2 other websites still in FCK (with fck browser) and I wanted to change them in CK with IMCE, because it's better for user and more easy to install new version. But with that recurring problem, I hesitate. Would you say to wait a little more?

mephir’s picture

When you create new profile the main problem was with row setting in ckeditor profile, which have default value 5. This bug is fixed in dev version.

mephir’s picture

Status: Active » Closed (fixed)

If you have any lack of clarity about issue, feel free to reopen it.

mseraphim’s picture

You wouldn't believe it - I found this link with the most usefull information: http://drupal.ckeditor.com/troubleshooting#comment-4973

All I had to do was to clear my browsers cache. My site worked fine when using wamp, but not when it was uploaded. Browser cache made the worlds difference.

Whatever browser you are using, you need to clear cache and hopefully it helps.
mseraphim

scielcoi’s picture

Version: 6.x-1.0 » 7.x-1.0

Hi,
Ck editor was showing fine 2 days back. today it is not showing on the content types page. i can see that Enable rich text editor option is also gone.

But the ckeditor is appearing on the blocks and content configuring areas.

Drupal version am using - D7
ck editor installed through WYSIWYG module (7.x.2.0)

Please help me with this issue.

lyd’s picture

Status: Closed (fixed) » Active

Can't get CKeditor to work in boxes. Am currently using Open Atrium, Drupal 7, and Drupal 6.
Please help me with this painful issue.

marcopanichi’s picture

Version: 7.x-1.0 » 6.x-1.x-dev

same here. after days of troubleshooting, CKEditor don't show. I've:
- included $script and $closure in my template
- checked ckeditor path (no warning in report page)
- gave to my user the role and permission
- created the profile for that role
- tried dozens of filters
- found no errors in my javascript error consol

mkesicki’s picture

We will check problems with atrium ASAP.
Please be patient.

mkesicki’s picture

Status: Active » Fixed
FileSize
151.07 KB

@lyd
I have installed Atrium 1.0. Than I enabled CKEditor module (latest DEV version) and I can use CKEditor when add new blog/page (please see screenshot).
Maybe try use latest DEV version not latest release.
Have you uploaded CKEditor library to /sites/all/modules/ckeditor/ckeditor directory ?
In my case everything works fine.
If you have any questions please reopen this ticket.

lyd’s picture

Status: Fixed » Needs work

@michal_cksource
I've no problem with CKEditor in any text area. There is a problem only when using a custom "box" created (boxes module).
I used the following:
- A clean installation of Open Atrium 1.0 with no other modules installed except for CKEditor:
- CKEditor Drupal Module - ckeditor-6.x-1.5.tar.gz
- JS version of CKEditor - ckeditor_3.6.1.zip
Thanks for the assistance.

mkesicki’s picture

Status: Needs work » Postponed (maintainer needs more info)

Can you explain what exactly do you have in this "box" ? And how you add it in atrium?

lyd’s picture

@michal_cksource
I appreciate your quick response. :)

PROCESS: A new Atrium site opens with the main dashboard, which can be customized (as can all dashboards on the site).
When I click the Customize dashboard button a popup lets me choose a category, one of which is called "Boxes."
I choose "Add custom box" > Drag it onto the page > Edit the box (this is when I expect to see the CKEditor tool bar above "Box body" - see screenshot attached) > I add html in the Box body area > Click "Save" for the Box panel > Click "Save changes" on the popup.

I want to be able to input content using the CKEditor as I am able to do in all other text areas throughout the site.

mkesicki’s picture

Status: Postponed (maintainer needs more info) » Postponed

Ok I tested this.
Check if you see CKEditor in this textarea , after you save you 'box ' and click edit on it . In my case it works (after save).
I think that CKEditor doesn't show after you 'place/put' box into 'dashoboard'/page, because there is no javascript action or drupal hook that create CKEditor instance for this textarea.
You can try add this kind of javascript function , called after placing box into dashboard.
In future version maybe we add hook to do this, but boxes developers also can add it.

lyd’s picture

Thanks for testing. Before putting in the ticket I had also done the edit again and again in several different atrium site.
If as you say it is a javascript action that's missing then I obviously don't know how to trigger it.
Am not a programmer, so don't know how to add a javascript function. Is this something you could explain how to do?
This issue is a real problem for users on my site/s.
Thanks.

mkesicki’s picture

@lyd we wil check this ASAP and maybe we add boxes module support in next releases. Please be patient.

lyd’s picture

Thank you. That's good.

dczepierga’s picture

Status: Postponed » Closed (works as designed)

Issue is not active over 3 month so i closed it.

If problem still exists pls update to last DEV version of CKEditor module, last CKEditor library and then try to reproduce this problem again. If it doesn't help pls report it and write as much details as u can.

Greetings

lyd’s picture

Component: Miscellaneous » Code
Status: Closed (works as designed) » Needs work

Last year this problem seemed to be solved but at the moment there is still a problem with editing boxes in Open Atrium due to CKEditor.
Using Open Atrium (latest version) + current version of CKEditor.
PROBLEM: When I edit a box the modification is not saved.
This is very problematic for the users on my site/s.

dczepierga’s picture

Do u see any errors in Firebug (Firefox addon)?

Greetings