I have follow the readme.txt to install the module and the openinviter.

I done the postinstall.php. seems everything looks ok.

but on the provider setting page, I still got the message

'There are no available providers. Perhaps you have not yet installed the appropriate libraries.'

Please help.

Comments

dalin’s picture

Status: Active » Postponed (maintainer needs more info)

What errors are reported at /admin/reports/status ?
Where have you installed the library? The OpenInviter library can either live at
/sites/all/libraries/OpenInviter
or
/contact_importer/openinviter_engine/OpenInviter

freelylw’s picture

On the admin/reports/status%20? page, it showing :

'No providers have been enabled. Please navigate to the providers page to enable one.'

The libraries has been install in :/sites/all/libraries/OpenInviter.

dalin’s picture

Hmmm, try clearing the cache at:
/admin/settings/contact_importer/settings

freelylw’s picture

thanks, works!

dalin’s picture

Title: There are no available providers after everything being setup » Don't cache providers if there aren't any
Version: 6.x-2.0-beta3 » 6.x-2.x-dev
Category: support » task
Status: Postponed (maintainer needs more info) » Active

Also we should add some documentation to README.txt to manually clear the cache if the admin has problems.

dalin’s picture

Status: Active » Fixed
hadsie’s picture

@dalin, what do you think about clearing the cache every time someone visits the admin/settings/contact_importer/providers? I've noticed that other modules that utilize caching in a similar way will clear the cache when the appropriate admin page is visited.

I don't think it's specifically necessary, but it could reduce this kind of confusion.

dalin’s picture

Status: Fixed » Active

The only problem is that if you have a lot of providers enabled, it takes > 15seconds to do the favicon determination, which will hold up the next page load. But if it reduces support requests it's probably worth it.

hadsie’s picture

Status: Active » Fixed

ok crazy, i hadn't realized that would take so long. I think we can probably leave this as fixed, especially since there's the big clear cache button on the main settings page.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

sumaiyajaved’s picture

contact importer clearing cache did not work for so i tried clearing drupal's cache at admin-settings-performance ... and that did the trick.