When I deleted cookies for a domain (client) and tried accessing the client site, it displayed this error message.

"Cookie support required"

I searched for the entire drupal.org but seems no one has such a problem so far.

Can someone help me?

Comments

meba’s picture

meba commented

Do you have cookies enabled in the browser? :)

Hendry Lee’s picture

Hendry Lee commented

Sorry meba. I forgot to mention that. I didn't change any cookie settings. Just delete particular cookies for that domain.

All other sites still work well except this Drupal installation.

bleen’s picture

bleen commented

I'm having a similar issue ... everything seems to be working on my local environment, my dev environment, my stage environment ... but once i enable everything on my production environment I get the same error about cookies support.

The main differences I can think of between my staging environment and my production environment are memcache & Akamai (client sites only).

@Hendry Lee can you comment on your setup?
@meba can you think of how these caching methods might effect things? Can you think of any alternative explanations?

UPDATE: After getting the cookie error, if I refresh enough I get an "access denied error" on all pages. In searching for why, I have found that at singlesignon_client.module:72 (if (isset($_SESSION['request_id'])) {) my $_SESSION variable is an empty array. How can that be?

UPDATE 2: I have confirmed that everything works fine when I bypass Akamia and go directly to the origin - this leads me to believe that Akamia is the issue. Any ideas how this might be fixed/worked around?