This is a new installation of Amazon tools on a new installation of Drupal 4.7.0.

When I do a search for an item, I get a blank screen. The url in the address bar is ......./drupal/?q=admin/amazon_import.

Nothing else appears except for the blank screen.

I have tried disabling most of the other modules, but the problem remains.

John B

CommentFileSizeAuthor
#4 phpinfo.php.txt21 bytesPrometheus6

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naudefj’s picture

naudefj commented

Same problem here. When I enter search criteria on the "amazon item import" page and click "Search", a blank page is returned.

Please help!

Prometheus6’s picture

Prometheus6 commented

Try running the upgrade script. I made a stupid assumption when I set up the install file. It's been corrected now.

The script is at http://www.example.com/upgrade.php

Johnbmtl’s picture

Johnbmtl commented

Tried re-instaling the module with a fresh download but the problem remains.

I also tried running the upgrade script on the module page.

Problem remains.

Thanks for your efforts.

Prometheus6’s picture

Prometheus6 commented
StatusFileSize
new phpinfo.php.txt21 bytes

I need to see the output of the attached script.

Johnbmtl’s picture

Johnbmtl commented

System Linux da013.wh01.infopop.net 2.6.9-11.ELsmp #1 SMP Wed Jun 8 17:54:20 CDT 2005 i686
Build Date Jul 31 2006 02:59:36
Configure Command './configure' '--with-apxs' '--with-curl' '--with-curl-dir=/usr/local/lib' '--with-gd' '--with-gd-dir=/usr/local/lib' '--with-gettext' '--with-jpeg-dir=/usr/local/lib' '--with-imagick' '--with-kerberos' '--with-mcrypt' '--with-mhash' '--with-mysql=/usr' '--with-pear' '--with-pfpro=shared,/usr/local' '--with-png-dir=/usr/local/lib' '--with-xml' '--with-zlib' '--with-zlib-dir=/usr/local/lib' '--with-zip' '--with-openssl' '--enable-bcmath' '--enable-calendar' '--enable-ftp' '--enable-magic-quotes' '--enable-sockets' '--enable-track-vars' '--enable-mbstring'
Server API Apache
Virtual Directory Support disabled
Configuration File (php.ini) Path /usr/local/lib/php.ini
PHP API 20020918
PHP Extension 20020429
Zend Extension 20050606
Debug Build no
Zend Memory Manager enabled
Thread Safety disabled
Registered PHP Streams php, http, ftp, https, ftps, compress.zlib

Prometheus6’s picture

Prometheus6 commented

Make sure you have the dom_xml extension installed. Without that you get nothing.

naudefj’s picture

naudefj commented

It would be great if you can programmatically test for it and warn users if they don't meet minimum requirements.

Prometheus6’s picture

Prometheus6 commented
Status: Active » Closed (fixed)

It would be better if people read the project page where the warning is there for all to see.

You could also read the README.txt

Johnbmtl’s picture

Johnbmtl commented

I contacted my web host and was told "Unfortunately, we can't customize the PHP installation on a shared server."

So, I guess that I am out of luck.

Thanks for your assistance.