I have tried for the past several days to get the 'Salesforce Webform Data Integration' module to work. I have read through README.txt at least 5 times. I've uninstalled the module and reinstalled it and confirmed the settings. I get no error messages and the data does not seem to be going into salesforce.com. The Additional Processing inside of the webform also has the PHP code and does not give any errors. I have even confirmed that we have access to the API on the salesforce.com with the salesforce API module. The login works great and I get no errors.

Can anyone give me some pointers as to how I can debug this module? Any and all replies would be greatly appreciated as I'm at a loss to figure out what's going on and how to debug this any further.

Comments

amariotti’s picture

amariotti commented
Category: feature » support

Can you check your log on your Salesforce.com account and verify that the SOAP API is successfully logging into the site? There should be timestamps that should help too.

Also, is this a webhost that you are using or is this a local server that you are managing? Give as many details as possible so we can better troubleshoot your problem.

Are you really using the dev version, or are you using the latest stable version?

telechris’s picture

telechris commented

> Can you check your log on your Salesforce.com account and verify that the SOAP API is successfully logging into the site?
> There should be timestamps that should help too.

Yes, I fully enabled logging and it says it is logging in successfully.

>Also, is this a webhost that you are using or is this a local server that you are managing? Give as many details as possible so we
> can better troubleshoot your problem.

We are fully in control of the web server so we can do anything to it. SOAP seems to be working just fine.

> Are you really using the dev version, or are you using the latest stable version?

SalesForce Webform 6.x-1.2

Please let me know what additional information I can provide.

capellic’s picture

capellic
he/him/his
Location Austin, Texas
commented

> Can you check your log on your Salesforce.com account and verify that the SOAP API is successfully logging into the site?
> There should be timestamps that should help too.

Yes, I fully enabled logging and it says it is logging in successfully.

Where are you seeing this? Can you provide the URL to this report in SF?

(I can see the successful login on the user's Personal Information page.)

obsidiandesign’s picture

obsidiandesign commented

Can you try the latest -dev version? It catches errors from SF and actually will output them to the screen. One problem is that since the data is sent as part of the Webform submission step, the form is accepted by webform even if the data transport to SF fails. However, you'll at least get an error message if there's a problem.

Bryan O'Shea
Obsidian Design

courtney’s picture

courtney commented

This may be obvious, but did you read the INSTALL.txt file and add the Additional Processing code to the form?

mstef’s picture

mstef commented
Priority: Normal » Critical

Moving my stuff to a new issue

obsidiandesign’s picture

obsidiandesign commented
Priority: Critical » Normal
obsidiandesign’s picture

obsidiandesign commented
Status: Active » Closed (fixed)

Closing this issue without further information. One final recommendation is to try the new 1.3 version of the module and see if that helps correct the problem if you're still having issues. Please open a new issue if you need further assistance.

Bryan O'Shea
Obsidian Design