I've been looking for a solution to this problem for weeks now. Since I haven't been able to find anything in the forums and since no one has responded to my posts, I'm posting it here as a bug.

I'm trying to add a CiviCRM group to a massmailer list but not having any luck. I've read in the forums of a few people having a similar problem: in admin > mass mailer > manage subscriptions I do not see a dropdown list for adding CiviCRM groups. From what I've read, when this is working correctly there should be a drop-down list of CiviCRM groups to add to the list of subscribers. I do not see this drop-down, only the CivicSpace user accounts that I have added manually.

I just recently reinstalled both massmailer and PHPlist to get past the well-document problems of their integration. While they are working now (yes!) I am still unable to port over CiviCRM contacts into massmailer lists.

I'm running CivicSpace 0.8.5 on Drupal 4.6 with CiviCRM 1.4. I'm also using the latest release of massmailer for 4.6 and the latest PHPlist, 2.10.2.

Comments

dalin’s picture

dalin
he/him
Primary language English
Location 🇨🇦, 🇲🇽, 🌍
commented

I think I remember reading somewhere that this was because MM was written for CiviCRM 1.3. In CRM 1.4 their API changed somwhat and the MM code is no longer compatable.

I'm sure it wouldn't be too much work to bring things up to date, but I'm still running CRM 1.3.

novelite’s picture

novelite commented

I was having this exact same problem with CiviCRM 1.3 and could find no solution. It was recommended to me that I try to upgrade to 1.4 to resolve the issue but I still do no see the CiviCRM groups dropdown list when I am managing subscriptions.

Steve Halleman’s picture

Steve Halleman commented

I am not sure that this will help but I will try. I have successfully added a CiviCRM list to a massmailer list by doing the following:

1. Create a CiviCRM list
2. Go to administer->massmailer
3. In the Create List box enter a name in the Name: text box
4. Click on the Create List button
5. Look for the name just created in the list of lists
6. Click on the manage link for that list name
7. There should be a drop down to select CiviCRM groups
8. Select a group and click on Add Subscribers button

The group should display in the Subscription Information under Subscribed CiviCRM Groups

Hope this helps.