We've been working with the e-commerce module and haven't had too many difficulties. Our custom product types have integrated well and our configuration seems fine. What puzzles us is, how would a user pick up an incomplete transaction?
Our users choose their payment type (credit card or PayPal), confirm their billing address, and then review the order. Upon clicking the "Place your order" button, the items are removed from the cart (change in transaction type, I believe) and then they're presented with a "Credit Card Payment" screen which requests their name, cc, code, exp, etc.
This is where we're having some issues. If the customer stays on this page attempting to complete the form there is really no issue. What happens if they leave this page (for some reason or other)? They can't get back to this part in the process, or can they?!
Anyone?
We would greatly appreciate some help.
Sincerely,
andrew
