I have done everyting exactly like it is on one of my other websites that works but I cannot get the files to converted and no message appears after the noede was created so the node is not converted. When dsiplaying it says I am missing flash content. What is wrong please?

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vip_sa’s picture

vip_sa commented

I have now made double sure that all settings including the folders and the permissions are all exactly like one of my sites that is working but I still do not get any files to be converted. Even if I run cron no message nothing appears. Please can someone help me?

The files I uploaded are in the folder but there is nothing in the converted folder and no thumbnails in the thumbnails folder. How can I see what went wrong and how do I fix this please?

vip_sa’s picture

vip_sa commented
Category: support » bug

I have now checked so that the settings are exactly identical on three websites and two of them work fine and the other just doesn't want to. Please help

I have uninstalled the module reistalled it and still nothing works. Please help

vip_sa’s picture

vip_sa commented

Please my whole site depends on this and I have not gotten any help. Please help me!

tannerjfco’s picture

tannerjfco commented

Make sure you have the option enabled to log conversion data to the ffmpeg_data table in your database. It will help you figure out if ffmpeg is spitting out errors.

vip_sa’s picture

vip_sa commented

I have done so! How do I check what went wrong? I am not getting any messages of conversion failed and nothing is shown so how do I check cause I need this to make my site what it's supposed to be. Thanks for helping me

vip_sa’s picture

vip_sa commented