Audio problem

What version of BigBlueButton are you using?

Please try the latest dev version [1].
It would be nice if you could report back.

[1] http://drupal.org/node/739700

I had the same problem, then I installed the dev of 22 jun, did an update.php, but nothing worked.
Did a complete uninstall and installed again and am experiencing the following problems:
-The admin page initially had the names of the variables in stead of the contents of the variables in the form fields
-When I create a new Conference and start a meeting I get the "view" of the drupal node in the iframe and not the bbb conference.

I just saw, that the dev release is not up to date, due to problems with drupal cvs I can't commit the latest code.
Waiting now for help from the Drupal Infrastructure Team.

ok, cool.

I already saw the problems in code.
The variables in bbb.module where renamed, but not in pages.bbb.inc and in api.bbb.inc.
That causes both problems.

could you supply a patch here against 22 jun code (or beta1 code) to be able to work with it until drupal cvs problems are solved?

dev version is now up to date.

Hi Terry,
please try http://URL:8080/bigbluebutton/api

When doing it in a browser, you should get an xml response like

<response>
<returncode>FAILED</returncode>
<messageKey>noActionSpecified</messageKey>
<message>You did not specify an API action.</message>
</response>

then.

regards.

That is all very correct, so please use http://URL:8080/bigbluebutton/api/ as your Base URL.

The test connection button should then give you a The connection has been established succesfully. Please save your configuration now.

audio does not work, I can use a conference.
But.. users are still not displayed in the Listeners section.
I have BBB 0.6 and the latest dev from the drupal module.

When configuring it, don't forget the last / from
http://URL:8080/bigbluebutton/api/

Otherwise it will fail to connect.

I confirm the issue: users not displayed in the listener section.
I am using bbb 07 and beta2 patched

I as well confirm this audio issue . I have the current version installed and can use the webcam and present feature but when the headphone option is clicked there is no audio available and users do not drop to the listeners block. This issue is confirmed in Chrome Firefox and Explorer

The audio issue should be fixed in the latest dev release.

I confirm it is fixed

Thanks!

I am having the same problem with the embedded drupal view instead of the conference.
Has anyone gotten past this?

Are you using FreeSwitch oder Asterisk?

-- Chipie

sorry to bring this up again, i got issue on my bbb-drupal module. I've tried both beta and dev module version with no luck. Drupal just couldn't connect to bbb-server "base url". I've tried all the solution above, nothing work. I use http://URL:8080 or 8081/bigbluebutton/api/ in browser, both have success xml no checksum error. Any help please..

regards,

ps: i've changed bbb-server listening port to 8081

update: it return to bbb-server default port.. test connection with http://195.34.183.202/bigbluebutton/ and when successful, switch back to http://URL:8080/bigbluebutton/api/ and then save. im using dev module, and its been great. thank you for this module

For those with this issue using freeswitch see this important FAQ:
http://code.google.com/p/bigbluebutton/wiki/FAQ#Why_did_my_voice_confere...?

Basically the bbb module uses a voice bridge chosen at random from between 10000 and 99999 but the default freeswitch config in 0.71 of bbb requires the number to start with a 7 eg 7xxxx - you can change this config however.

From the bbb wiki:
To configure FreeSWITCH to accept any 5-digit conference number, in /opt/freeswitch/conf/dialplan/public.xml change

    <extension name="bbb_conferences">
      <condition field="destination_number" expression="^(7\d{4})$">
          <action application="answer"/>
          <action application="conference" data="$1@wideband"/>
          <!-- <action application="conference" data="$1@wideband"/> -->
      </condition>
    </extension>

to

    <extension name="bbb_conferences">
      <condition field="destination_number" expression="^(\d{5})$">
          <action application="answer"/>
          <action application="conference" data="$1@wideband"/>
          <!-- <action application="conference" data="$1@wideband"/> -->
      </condition>
    </extension>

and then restart FreeSWITCH.

sudo /etc/init.d/freeswitch restart

Firstly, thanks for everyone who contributed to this thread, I use Joomla for a front end, but a lot of this info is good just to get the server running. I had two servers die in the process which were old that made it unpleasant grrr.

I wanted to add the following hoping it helps someone.

1) Using anything other than Ubuntu 10.04 lucid is an exercise in futility unless you are elite JUST DON'T DO IT try getting the regular version working first IMHO. I tried compiling from source on Fedora 14, but it didn't work for me - probably because of me not the code.

2) I tried to search while installing to find out which ports would be needed and I believed what was written on some tutorials that it's only the first 3 ports listed below needed but it's really at least 5:

a) port 80/81 (http)
b) 1925 (rtmp)
c) 9123 (desktop sharing)
d) 8080 (so you can finally get a successful host/bigbluebutton/api response as per #13 in the thread)
e) 5070/5080 - I just mapped ports 5060 - 5090 (sip server) This allowed me to get partial sound - which I'm still working on.

Please let me know if there's anything I'm missing.

3) Opening those ports solved a lot of problems. On bbb-conf --check revealed the following tidbits. The potential errors for me were of the form that each of the servers (tomcat, sip, freeswitch, etc) had mismatches in the IP. When I looked into the config files listed by bbb-conf --check, I noticed they were all configured to the dhcp IP assigned to the server by the router *LAST WEEK* when I did a fresh install. This week of course, after several reboots my server has a different IP on the LAN. BBB handles using my external IP (company domain) but internally it was trying to contact 192.168.0.66 (last week's lan IP) when this had changed to (192.168.1.111 this week). Manually correcting this got tomcat, red5, freeswitch etc. running properly. Isn't there some way to do this automatically? I tried bbb-conf --setip many times but the conf files always need manual changing. I have reinstalled bbb more than 20 times :(

4) RTFM. I'm going to get to know each of these packages better because I think it helps narrow down the problems and perhaps naive to use packages you don't know well on a production server. Fair enough these packages are in beta.

5) I was not satisfied with commercial services such as e-lecta and nefsis in my humble opinion, and as always FLOSS always gives that extra control. I feel like the Joomla plugin has the smallest feature set imaginable to be called an integration, but if I can learn how to use the api and make a better plugin, I will contribute.

Now can someone help me figure out why some of my students can transmit sound and the presenter can't. Does every participant need port forwarding for sip/freeswitch. I will test this by opening all of those ports on participant's computers as I'm guessing packets are getting stuck somewhere.

DC

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Added:

6) Desktop sharing freezes if you don't have Java JRE working properly. Just typing check java in firefox took me to Sun Java testing page.

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Added:

7) sound fully working now. Problem was router had flaky port forwarding and sip ports were getting blocked.