Posted by drupal_newb on May 26, 2010 at 6:20pm
site5.com recently implemented a policy where they will not allow php mail() to be sent with a modified FROM header. This prevents people from using the drupal contact form (site-wide and user). There is no work around for this as of yet.
Comments
Site5/Drupal
Hi,
I have been using Drupal for about 7 years now and I have a hosting account with Site5 using the default contact form for version 6.17 and have no issue with sending through my form. Do you have another mail module enabled that could be conflicting with your sending?
Hi
Hi,
We made some changes but they shouldn't cause any problems for Drupal or our customers, what is your ticket ID with support and I'd be happy to have an admin take a look and help you.
We made these changes to stop techniques spammers use and it should not affect normal mail use. My email is Ben@Site5.com and I'd be happy to help,
Thanks, Ben
Site5.com, CEO
This is correct - site5 policy shuts down Drupal contact form
Hi Ben,
Indeed, the new policy renders the standard Drupal contact form dead.
Only option is to use the smtp module (still in beta..) but that also does not appear to work on site5 (or Gmail. Works on Yahoo's mail servers).
Essentially site5.com Drupal sites are without any contact form..
-S
site5 and email
I am a Site5 user and have been through these difficulties with their changes and how it impacts sending mail using the contact form.
I just walked through it with a support staff person (over live chat) and it's now working, but it's probably not obvious how to make it work since at the current time they have no Wiki entry on it in their support help pages.
I had it set part way on my own . . . contact form worked only when I was logged in user. Now it works with an anon user as well.
1. Install SMTP module (not in core, but it is supported in Beta form) http://drupal.org/project/smtp
2. enable the module, but don't forget to add the PHP mailer directory to the SMTP module (it does not come with the module), so that's really two downloads you have to make and you have to put the phpmailer download in the new SMTP module folder (instructions are included in the SMTP module)
3. You must include the address of the outgoing smtp server (in the SMTP setup area) which is mail.yourdomain.com (and I had to ask for that address--it is not included in their documentation or support Wikki)
4. And you must (I think) use an email with your domain name in the Site Information area.
It's not that complicated I guess, but it's surprising to me that Site5 (a good hosting co.) does not have clear support for this issue and that they are relying on Drupal users to fetch a contributed module.
Dan
This was switched back about
This was switched back about late 2010 so all should be fine now, we implemented a different fix.
thanks, Ben
Site5.com, CEO