Hi!

I'm having some disturbing problems after having tried to install FCKeditor module and would *greatly* appreciate some help.

After having checked the FCKeditor module on the Modules page (with the FCKeditor downloaded and plopped in the fckeditor sub-directory of site/modules/fckeditor as instructed) and clicked Save configuration I received a White screen and could not access /admin anymore nor /user - until I removed site/modules/fckeditor). Not so funny.

In the php_errorlog file a series of "MySQL Server has gone away" have been generated - while trying to UPDATE sessions table and INSERT INTO watchdog.

But there are still problems occurring:
1. When I check my cPanel error log I find that this error is now generated every time I go to /admin (i.e. even after I removed the FCKeditor directory):

[Sun Jun 13 14:08:57 2010] [error] [client --IPADDRESS LEFT OUT--] client denied by server configuration: /home/xxx/public_html/files/private/privacy_test.txt

2. Also, every time I try to run cron.php I get this log entry on my site:

"Attempting to re-run cron while it is already running."

3. (Minor issue but still:) I now have a single weight box with a zero sitting all by its lonesome below the Save configuration button on the Modules list page

SOME SETUP DETAILS:

I'm on a shared hosted server.
Apache version 1.3.41
PHP version 5.2.5
I have 72 modules installed included the core modules.
PHP memory limit according to /admin/reports/status is 96 MB

The issue is by the way quite similar to http://drupal.org/node/435692.

Of course I find this situation quite disturbing and I'm grateful for any assistance.

PWG

Comments

PWG’s picture

Regarding the cron problem I might be able to solve it with http://drupal.org/node/360836 but since I already unistalled the module I think was the culprit - and the weight box at the bottom of the Modules page might imply that it is still lurking around - I'm not sure I should until I know more...?

PWG’s picture

Some more information. The lone weight box at the bottom of the Modules page has the css id "edit-weights-fckeditor-wrapper" so it does belong to fckeditor. Not much of a surprise. So how do I permanently clear the fckeditor listing (or what's left of it - that is, the weight box)?

Problem #1 also still remains but I fixed #2 by deleting cron_last and cron_semaphore from the variables table and then clearing the cache. And of course, I still cannot use FCKeditor.

PWG’s picture

Hm #1 occurred as well before I installed FCKeditor so it does not seem to be correlated. Any ideas why it happens?

PWG’s picture

#1 seems to be connected to the Private Upload module. I've posted a separate issue about this: http://drupal.org/node/827252

PWG’s picture

Geez, I'm really talking to myself here...Anybody?

The #2 cron issue for some reason returned and now I cannot fix the problem I did before.

Also, some new information. I tried installing the wysiwyg module. The same white screen (WSOD) problem as when installing fckeditor occurs. Does this suggest it is a memory problem?

I'd really appreciate some fresh eyes on this.

Jorrit’s picture

The error log notices are not related to WSOD's as far as I can tell. I really don't know where else you could look.

PWG’s picture

Hi Jorrit! Maybe so, but what could be cause the WSODs? Could this be a memory problem? It sounds strange to me, but maybe it is?

PWG’s picture

Regarding #2 I managed to fix it again by uninstalling the Update status module before deleting the cron_last/semaphore variables and clearing the cache.

Jorrit’s picture

It may be a memory issue. If you can, try to raise the memory limit for PHP. Check if the php.ini log_errors and display_errors are set to On.

PWG’s picture

I checked and the memory limit is set to 96MB which is the maximum that my host allows.
How much memory does FCKeditor consume?

Another, very strange thing, though. I tried once more to install FCKeditor, to see if I could catch some more error messages. But lo and behold, now the installation suddenly worked! How could that be?? I haven't changed anything (not that I know of). Could it be because of my host somehow? That they were restricting my memory usage yesterday in a harder way than today. Any ideas?

Jorrit’s picture

I really have no clue. Perhaps a file was damaged while uploading? Are all problems gone now?

PWG’s picture

Yes, it seems so. Very strange. Especially since both fckeditor and the wysiwyg module caused the same error. Thanks, Jorrit!

Jorrit’s picture

Status: Active » Closed (fixed)

I'm very glad it works, because I really had no idea what could be wrong. Have fun editing!