email notification not working
jwdds - September 8, 2006 - 21:55
| Project: | e-Commerce |
| Version: | 4.7.x-1.x-dev |
| Component: | payment |
| Category: | bug report |
| Priority: | critical |
| Assigned: | sime |
| Status: | closed |
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Description
I continue to have to repost this becuase no-one will respond. If I am missing something obvious please let me know. I cant get this aspect of ecommerce to work. I have enabled it in Store / settings, but email notifications are not being sent after a tranaction is completed. Does anyone know what the snafu is here?
Any help would be greatly appreciated.
#1
what module are you using to accept payments?(paypal, ccard, etc.)
#2
ccard
#3
C.O.D too.
#4
One thing that I've found is that email notifications to the admin only happen when the cron.php script is run.
Have you tested this on your system?
#5
Yes, the admin can receive that email notifications when the cron.php script is run. But the buyer is not.
#6
The cron.php is set up correctly to run as a cron job, but there is still no notification.
#7
With COD a notification to the buyer is sent only when "Mark transaction as paid?:" is marked with "yes".
#8
I tried this COD function, and set "Mark transaction as paid?:" is marked with "yes", there is still no notification even run a cron job.
I would recommend the email notification is immediate notice, not wait cron job.
#9
I apologize for the last post.
With COD notification, If manual modified transaction status with 'completed', the admin can receive email notifications when the cron.php script is run.
But if not to modify the status, there is no one notified. Only if enters the store management, then can find the new order. This seems be very bad.
#10
so non-manual updates to completed are not sending email?
#11
I'm having the same problem (changing an order status (Payment Received, Shipping, etc...) but no email was sent out)) as well. Is there a fix or work around for this problem?
Thanks
#12
thanks
#13
Please don't change the title unless you're clarifying. It just confuses things.
#14
I also have this problem. No email sent to administrator on any transaction (paypal). manually updating order status also never sends emails. cron is set up and runs properly (via poormanscron)
#15
Today, I have run this issue on cod test again.
A need to adjust is administer » store » settings,
click YES for Mark transaction as paid,
another choice is mark transaction workflow as completed with NO.
After run cron, the site administrator and customer will receive an email summarizing the status of all orders.
But I dont know the other payment method will work at.
#16
This is a blunt fix to HEAD, I will apply to 4.7 if you could test the 1 line change manually (see commit info):
http://drupal.org/cvs?commit=46787
#17