Improve error message when subscribe form fails due to missing default list.

Yeah, it doesn't work for me either, maybe a php 5 problem?

it means authentication failure I think, please check your constant contact account details are entered correctly.
We have lots of PHP 5 users and the plugin was developed on PHP 5.2 so i don't see PHP as the problem here.

I have the same issue. Account details are fine, when I enter the details and hit "Check account details" it returns "Authenticated OK, please click the "Save configuration" button below".

Edit: Fixed, flushing the caches resolved the problem for me.

Well, it was probably the same error on my end, after I've finished creating a module that adds a block with a constant contact form, I just read spongecat's message and decided to try again... it worked flawlessly on the first attempt, so I guess this was never an issue.

Thanks!

I'm getting the same error.

Account details validate fine, but the subscribe thank you page shows the error above.

Flushing the cache using the admin menu have no effect for me.

Is there something that I'm missing?

Thanks!

Just want to bump this to the top again - flushing the cache did nothing for me either

I'm also experiencing this error. My CC account credentials authenticate but the error gets thrown even after clearing cache.

Drupal 6.20 on PHP 5.2.15.

-Trevor

@ambientdrup are you definitely using version 6.x-2.1 of the module?
Could you try the 6.x-3.0beta1 version and see if that makes any difference?

Yes using 6.x-2.1 version. I'll try the beta version today and let you know.

-Trevor

Ok I can confirm the beta version fixes this issue. 6.x-3.0beta1

-Trevor

Great, chances are your webserver never supported the old version.

I am now getting this error message, I tried 6x-2.1, 6.x-3.0-beta2 and beta1, ran update.php each time, and cleared cahces each time

Your account could be blocked, can you login to the constantcontact .com website?
I don't really know what else to suggest as it works for everyone else, your webserver might not support HTTPS (secure communication).

i can login to constantcontact.com, i just created a trial account, it might just because its a new account, i will report back tomorrow

I don't think that is the issue, if I remember correctly the trial account is a fully functional account straight away so can be used with the API.
Please post back here if it works or you find out anything else.
Perhaps you could try contact constantcontact.com with your username as they can usually diagnose problems like this easier than I can.

I am running 6.x-2.1 and was also getting this error message. Email addresses were not being added to the constant contact list.

Then I noticed that there were two constant contact lists, and neither was selected as the default list under the "form block settings" on this page: http://foo.com/admin/settings/constant_contact/settings

Once I selected a list, the error message went away and email addresses were successfully added to the list on constantcontact.com

Maybe the error message that everyone is seeing is legit, and is trying to tell you that your settings are wrong somewhere.

Like #17, my solution was to select a mailing list in form block settings.

Rather than making this a guessing game, it'd be extremely helpful if the error message alluded to the actual cause, rather than the generic "there was a problem".

That is a generic error message when it fails and no error message is available.

Same unhelpful error message, with similar solution for Drupal 7.

Selecting the default mailing list in the D7 version must be done on the block configuration screen, not in the module settings screen as mentioned above.

This trivial condition seems like it could easily be something that the block could check for upon form submission, for a more accurate error message.

Updating this to the latest version, and marking as a feature request.