Hi all,

I've been struggling to get this module to work for a while now. I've tried various different versions (beta9, beta10 and dev) but haven't yet found one that works properly for me! The first problem I have is that after linking my FB account to my drupal account using the beta10 version, I can't see any options in the Facebook tab at user/1/edit/fbconnect. The tab is visible and clickable, but there is nothing in the content area other than a save and delete button.

In other versions of the module there have been a couple of options there for linking profile images etc. I presume this shouldn't be happening, is it something wrong with my setup or with the module itself? If it's a setup issue, are there any module conflicts or setup issues that could be causing the problem?

Thanks in advance for any help!

CommentFileSizeAuthor
#5 blanktab.jpg16.61 KBRobardi56

Comments

j0k3z’s picture

j0k3z commented

Im also seeing this issue.

I am using the code from github and users can successfully signup and login using the module but the facebook tab is blank, so an existing user can add an account.

vectoroc’s picture

vectoroc commented
Status: Active » Closed (duplicate)

#848010: Profile has now clickable links

edpaff’s picture

edpaff commented

Not convinced this is a duplicate issue. Have tried all versions of the module (including recommended Devs), none seem to work. To my knowledge, have run update.php when uninstalling the previous version each time. If I forgot to run the update.php, and that is the source of the problem, is there a way to fix it now?

vectoroc’s picture

vectoroc commented
Status: Closed (duplicate) » Active

give me screenshot

Robardi56’s picture

Robardi56 commented
StatusFileSize
new blanktab.jpg16.61 KB

Hi,
I confirm this on 2.x branch downloaded from Git hub.

kyuubi’s picture

kyuubi commented

Hello,
I just installed the module and the same thing happens to me.

A blank tab..

Any news?

notluap’s picture

notluap commented

I am also having this problem.

vectoroc’s picture

vectoroc commented
Status: Active » Postponed (maintainer needs more info)

I can't repeat it.
@brakkar: I see "Save" button on your screenshot. It's not fbconnect part...

Try clrear cache. Disable some modules (perhaps there is some module conflicts)

j0k3z’s picture

j0k3z commented

I have this issue too. Shouldnt there be a facebook connect button above the save button? Or if a user has already authenticated with facebook shouldnt there be some info there? Its not a cache problem

Robardi56’s picture

Robardi56 commented

If I remember correctly, previous version, used to show here, link between facebook account and drupal account and one could chose to "unlink" those accounts from here.

Robardi56’s picture

Robardi56 commented

That's curious, on another install, content is not blank.

When I go into my account / edit, I see a facebook tab.

Clicking on it, I see:

------------
Let my Facebook friends see me on SITENAME
My Facebook friends will be able to see that I own an account on this website.

Use my Facebook picture as user picture
Enable user picture support in User settings

Linked to this Facebook account:
Robert Lunier
--------

On other install it's empty.
What's the difference between two installs ? More module activated, permissions different on the one that works.

Weird.

keizo’s picture

keizo commented

I have the same issue. I haven't tried it on a clean install yet, but I have tried disabling just about every single module.

somatics’s picture

somatics commented

Any update or resolution on this issue? I have the exact same problem. I don't know if it's linking users to their Facebook account when you click the Facebook button on login in drupal.

MikeSSC’s picture

MikeSSC commented

I have installed A2 version and still get a blank facebook tab on the user profile.

somatics’s picture

somatics commented

I hope I'm not being whiny about this, but it seems like this affecting a lot of people/websites (it's on postings all over the web, not just on the Drupal forums and issues queue), and there doesn't seem to be a clear solution.

Facebook connectivity is one of the most powerful tools for a website now (it doesn't matter if, say, geo location doesn't work, but every day this doesn't work, is a day our site misses collecting really valuable social network connections that we may not get a second chance at).

So, my only point is, with all these people encountering this, is there anyone authoritative who can work on a solution? I can't tell if anyone is working on this. Again, I'm not trying to me whiny: We just really want/need to see a solution to this asap.

vectoroc’s picture

vectoroc commented

@somatics : I think it's normal developping process for most of drupal.org modules.
You show me a bug, steps to reproduce - I try to fix it

loring576’s picture

loring576 commented

I found that this problem was caused by putting the module in the wrong folder.

I originally put the fbconnect folder in the drupal/modules folder. When it was there the facebook tab remained empty.

When I moved the fbconnect folder to drupal/sites/all/modules the facebook tab was populated. Initially there was no modules folder in the drupal/sites/all directory so I created a new one.

I hope this helps.

vectoroc’s picture

vectoroc commented
Status: Postponed (maintainer needs more info) » Closed (cannot reproduce)
alaugh’s picture

alaugh commented

I had the same problem and the solution from loring576 worked. Here is exactly what I did:

First I disabled the module.
Then I Uninstalled the module.
Next I moved the module from the regular modules folder to a modules folder I created in sites/all/
Back in admin I turned on the module.
Poof. The options in the tab appeared.

vectoroc’s picture

vectoroc commented
Status: Closed (cannot reproduce) » Closed (duplicate)

#961264: Facebook tab on profile page not appearing

allisonc’s picture

allisonc commented

It worked, just make sure you edit your settings for that module again. I initially forgot to do this. /admin/settings/fbconnect

mefisto75’s picture

mefisto75 commented

I replied in a similar tree (duplicate? http://drupal.org/node/992362#comment-4227672)
What helped me is library renaming. It came "facebook-php-sdk-gb14edfa". I renamed it to /facebook-php-sdk/
It worked.
Readme.txt may need to include this possibility.

vectoroc’s picture

vectoroc commented

I will add your tip to the readme.