Sometimes the welcome email that is sent to the user is blocked by spam filters or by the ISP. In that instance, there is no way to manually authenticate folks so they can use the site.

Thanks!

Comments

hunmonk’s picture

hunmonk commented
Title: Can't authenticate people manualy » Can't authenticate people manually
Status: Active » Closed (fixed)

sure there is. just go to their account edit page, and remove them from the pre-auth role.