I've been trying Kaltura Module 6.x-2.x-dev. Whenever I build a custom Player in the KMC and try to use it for kaltura media node I'll get the same error message in a blue box inside the not loaded player skin: Error in multiRequest : KalturaUiConfError #1090.

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patrickroma’s picture

patrickroma commented

Update: When changing back to default players (light or dark) everything works fine and the video shows up.

Zohar.Babin’s picture

Zohar.Babin commented

can you share a public link?

patrickroma’s picture

patrickroma commented

I sent you a link by mail.

xurizaemon’s picture

xurizaemon
he/him
Location Ōtepoti, Aotearoa 🏝
commented
Title: Error in multiRequest : KalturaUiConfError #1090 » Custom players don't work, display "Error in multiRequest : KalturaUiConfError #1090"
Status: Active » Postponed (maintainer needs more info)

@patrickroma, can you tell us if this is for a KalturaCE or Kaltura SAAS installation.

I'm guessing CE if you uploaded your own custom player.

Did you find a solution?

patrickroma’s picture

patrickroma commented

I created a player with the kmd. Actually we use the kaltura hosted service...

patrickroma’s picture

patrickroma commented
Status: Postponed (maintainer needs more info) » Fixed

The latest Version from November 17th fixed that issue for me...

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

PMorris’s picture

PMorris commented

I'm getting this same error now that I upgraded from an old version to 6.x-2.0-beta1

I can only use default player on existing content I made

avpaderno’s picture

avpaderno
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Primary language Italian
Location Brescia, 🇮🇹 🇪🇺
commented
Issue summary: View changes
Issue tags: -multiRequest, -KalturaUiConfError, -1090

I am removing issue tags used from one to four issues. I apologize for bumping the issue.