I've installed previous versions of Drupal so I'm not a complete newb. I'm no expert by any means either. Here's the problem.

I extracted the downloadable from Drupal.org with 7-zip. Then, I copied the files up the root directory for my site on Dreamhost's server by FTP (I tried both SmartFTP and Filezilla). When I go to the page to complete the web-based installation, Firefox returns the following error:

The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

* This problem can sometimes be caused by disabling or refusing to accept cookies.

For argument's sake I disabled the cookies and got the same response. IE7 just seems to time out. Am I missing something?

Comments

ipswitch’s picture

ipswitch commented

I've installed Drupal 5 on Dreamhost with no problems. It sounds like there is a problem in your site directory (that index.php isn't being loaded). Have you tried just putting a test page (test.htm or something like that up) and see if you can navigate to that?
Also, if you were upgrading from 4.7, did you follow the upgrade instructions that were included in the beta download?

tombarton’s picture

tombarton commented

Have you changed your settings in the setup.php file? With Dreamhost I think you need to give a full url to the mysql database. i.e. mysql://login:password@msql.yoursite.com/

Hope this helps...

Tom

chx’s picture

chx commented
Status: Active » Closed (won't fix)

If others managed to install, there is no bug. If you still have problems, I think you should contact Dreamhost support or maybe a forum post could help. Thanks for trying Drupal.

gmills@gregmills.com’s picture

gmills@gregmills.com commented
Status: Closed (won't fix) » Active

This was a clean install on a new site with a new database. I have had to make HTAccess and Setup.php changes in previous installations but I expected that would not be necessary with the new web based installer. I probably could get the installation running with some adjustments I thought it might be more helpful to report the issue.

Is there something else I can do to help troubleshoot the installer?

chx’s picture

chx commented
Category: bug » support
gmills@gregmills.com’s picture

gmills@gregmills.com commented
Status: Active » Closed (fixed)

I don't need "support." I can run 4.7 just fine. I was merely trying to participate in troubleshooting the next version. I'll just wait for it come out of Beta.

EduardoMercovich’s picture

EduardoMercovich commented
Status: Closed (fixed) » Active

I have the same issue that was reported in DreamHost. Maybe it is a specific issue of DH, but it can probably apply to others. In any case, it should be informed in the install text.

Anyway, I will try to check the rest, but I couldn't test the installer... (pity).

Regards...

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
commented
Title: Can't install on Dreamhost. » installer problem

I've installed it fine several times on Dreamhost, so it's something else. I'm changing the title to reflect that.

I suggest you try a couple more installations and see what you can do to get it to work (are you sure you copied the .htaccess into the directory?). Then we'll know what the problem is and what to do to fix it.

gmills@gregmills.com’s picture

gmills@gregmills.com commented

You can complete the web-based install of Drupal on Dreamhost if you modify sites/default/settings.php first.

look for this line:
# $base_url = 'http://www.example.com'; // NO trailing slash!

Uncomment it and change it to reflect your URL.

I think this is something that needs to be addressed but maybe Dreamhost is unique and no host will have a similar error. However, if you want an average user to be able to install Drupal from the web-based installer then this is clearly a point of failure that will effect more than one or two people.

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
commented

@gregmills - I havent' encountered that problem. Are you installing in a subdrirectory? e.g. example.com/subdir

Or are you installing in the root directory?

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
commented

I'm starting to think this could be related to http://drupal.org/node/93204

gmills@gregmills.com’s picture

gmills@gregmills.com commented

Yes and no.

With Dreamhost, one FTP login puts you one directory above the root for all of your web sites. I installed Drupal into the root directory for the web site but it's not the highest directory that I have access too. Could it be that the shared space is somehow the problem? What can I do to test that?

webchick’s picture

webchick
she/they
Primary language English
Location Vancouver 🇨🇦
commented
Status: Active » Closed (duplicate)

Sounds good.