By marylopez68 on

Our new drupal site is up and running with no real issues so far except once in a while when I try to go to a new page or return home the site just seems to hiccup and won't go anywhere, it acts as if it's loading but never finishes loading the page. I can usually go back to the page where I was before I tried to open the new page. But, if I click to reload the new page, I'm still stuck in a time out. Could this be a server-based issue or is it something related to drupal? Anyone have any ideas?

Appreciate any help!

⋅ Categories: Drupal 4.7.x

Comments

brenda003’s picture

brenda003
she/her
commented

It could be many things - it's hard to know without seeing if there's an error. Do you have access to error logs? If you're on a shared hosting environment, it may be that the page is simply timing out because of overload on the server, running out of memory, etc.

marylopez68’s picture

marylopez68 commented

Well, we have our own server and it's big enough for the system. I'm the only one using the site at this point, so there's not much use of it and not much content either. No errors come up in the admin page, I think because it just doesn't go anywhere, gets stuck. So, I'm not sure.

Thanks for the reply.

gtorino’s picture

gtorino commented

Did you try clearing the cache? I've seen something similar that cleared by emptying the cache.

You can do it on the command line in MySQL - truncate table cache;

marylopez68’s picture

marylopez68 commented

No we didn't clear the cache. But, I'll pass that idea on. Thanks for the help.