Keep getting the error message - Sorry, there was a problem, please ensure your details are valid and try again. Did see a previus issue that recommended flushing the cache which did not to solve the problem.

Constant contact account is set up, in good standing, and account details verify. Need direction on resolving the issue.

Comments

elf_cash’s picture

elf_cash commented
Priority: Normal » Critical

I'm having the same issue. This seems to me to be the most basic of features. If anyone has come up with a work-around please share.

phoang’s picture

phoang commented

subcribe

safetypin’s picture

safetypin
Location Memphis, Tennessee
commented

Yeah, I'm running into the same issue, Drupal 6.19, PHP 5.2.10, Postgres db. Also encountered some variable type errors after clearing the cache:

--
warning: in_array() [function.in-array]: Wrong datatype for second argument in /var/www/[...]/sites/all/modules/constant_contact/constant_contact.module on line 946.

shortcircuitcg’s picture

shortcircuitcg commented

Same here - Subscribing

fildawg’s picture

fildawg commented

subscribing

ClaudiaB’s picture

ClaudiaB commented

I believe that you need to check your permissions; make sure that anonymous users can access Constant Contact.

CalamityJane’s picture

CalamityJane commented

I have the same error.

flushed cache

anonymous have permission to access Constant Contact \

I can connect to constant Contact in the configuration page (view activity, import export) but the block implementation is failing.

When I go to the settings tab and change the "Show List Selection" to "yes" then the error is resolved. But then it shows the list, which I don't want as there is only one possible list.

fildawg’s picture

fildawg commented
Title: Error message on signup » Found this post

It appears as if the CC API has been updated. I haven't had a chance to test this yet....

http://drupal.org/node/879862

fildawg’s picture

fildawg commented
Title: Found this post » Error on SignUp

I found this error is related to the list selection. When I configure the signup form block to use the list selector, everything works correctly. However, if I choose not to use the list selector, the $list array is not populated.

On my site, I have 2 lists - 1 free and 1 paid. The free list should be the only one available via the signup form block. For a *very* quick and dirty fix, I added the line:

$lists = array(0 => 1);

at line 979 of constant_contact.module. This sets a list ID for the $lists array.

When I get some more time, I will attempt to debug further. Hope this helps others with this issue.

tboornaz’s picture

tboornaz commented

Your quick fix seemed to work. Subscribing.

justphp’s picture

justphp commented
Assigned: Unassigned » justphp
Status: Active » Needs work
justphp’s picture

justphp commented

Pelease ignore the comment from fildawg, it's not a fix for anything and will break your site and my stats for the drupal module.

mascroft’s picture

mascroft commented

Still have this issue. Are you working on it?

justphp’s picture

justphp commented
Status: Needs work » Closed (won't fix)

Will be fixed in drupal 7 version

jnettik’s picture

jnettik
Primary language English
Location Denver, CO
commented

Is there going to be a fix for drupal 6?