Closed (fixed)
Project:
Support Views
Version:
6.x-1.x-dev
Component:
Code
Priority:
Normal
Category:
Support request
Assigned:
Unassigned
Reporter:
Created:
17 Nov 2010 at 13:53 UTC
Updated:
4 Jun 2013 at 15:30 UTC
Please make a stable release of Support Views
Comments
Comment #1
MisterSpeed commentedWe just pushed a few patches and changed, including additional handlers (one, for example, that allows to show/group by the last status change date so one can make a timeline of activity on tickets). Let's give it a few days to see if everybody's happy with this and then we can release 1.0.
Comment #2
izmeez commentedjust trying this out.
I was hoping enabling this module would immediately allow the admin user to edit the default views for support tickets. But not yet. Maybe a future feature request :-)
Would it be possible for the support_views module when enabled to provide a default view for support tickets that may be off by default and can be enabled to edit and use, or clone if needed?
I would like to add an exposed filter to the existing "client" ticket pages; all, all open, my open, etc.
Can anyone offer suggestions on quick steps to do this?
Or is it a matter of creating views that mimic the support ticket defaults?
Thanks.
Comment #3
izmeez commentedsorry to bump this but thought changing the title might help clarity especially in d.o. all recent.
Comment #4
robertdjung commentedWhat happened to releasing it out of dev! ;) Glad to know from these comments it's solid.
Comment #5
Homotechsual commented6.x-1.0-rc2 released today should be packaged soon.
Comment #6
Homotechsual commented