The 2026 Drupal Business Survey is open. Your response will help shape the future of the Drupal business ecosystem.Hello
I have a problem with Mailchimp module,
in admin/settings/mailchimp I've selected Opt-out as Subscription Method
but when I create a user (admin/user/user/create) which has the correct role
this user isn't part of the newsletter list
I have to subscribe them manually in their profile: Subscribe to the ---- newsletter
Do I miss something or is it a bug ?
| Comment | File | Size | Author |
|---|---|---|---|
| #6 | subscribe op out.jpg | 27.96 KB | Giano-1 |
| #6 | add user.jpg | 13.52 KB | Giano-1 |
| #6 | subscribe newsletter.jpg | 20.97 KB | Giano-1 |
Comments
Comment #1
levelos commentedUnless a newsletter is required, then users are only added to lists when they subscribe by one of the subscription forms (profile pages, blocks, or dedicated sign up page).
Comment #2
Giano-1 commentedComment #3
levelos commentedWhy did you mark this as active, with no comment?
Comment #4
Giano-1 commentedIt was a mistake to mark as close
To comme back to the subject,
I still don't get how opt-out works
what is written in MailChimp module:
Opt-out: Users are automatically signed up but may unsubscribe.
I seems to me that doesn't work correctly
Comment #5
levelos commentedI'm sorry you are having trouble understanding how the module works, but it's not a bug in any case, this is a documentation ticket. In short, only lists marked as REQUIRED are automatically synched. A list marked as opt-out simply means that the subscribe field is checked by default on the subscription forms.
Comment #6
Giano-1 commentedSorry to insist, but I disagree with "A list marked as opt-out simply means that the subscribe field is checked by default on the subscription forms."
Let me show you the 3 screen-shots attached
subscribe op out.jpg -> options of the mailchimp module, so out-op is correctly set
add user.jpg -> add an user with the correct role to have access to the newsletter
subscribe newsletter.jpg -> this user has no subscription to the newsletter which means to me there is a bug with the opt-out
Please let me know if you need more details
and thanks in advance for your time, Mailchimp module is handsome.
Comment #7
Giano-1 commentedI set the status as active until new comments...
Comment #8
levelos commentedYou may disagree, but that's the way the module works and I'm not changing that part of it for now. If you want to get involved with development and contribute some patches, I'd be happy to work together on integrating them. I do sincerely appreciate you taking the time to communicate your issue, but simply disagreeing with a design decision isn't going to change it.
Again, if you want users automatically synced with lists when creating/editing/deleting users, those lists need to be marked as required.
Comment #9
Giano-1 commentedThanks for answering loubabe, I really appreciate
maybe the only problem is the description of opt-out:
"Opt-out: Users are automatically signed up but may unsubscribe."
should be
"Opt-out: Users can sign up and unsubscribe."