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Issues for Support Ticketing System

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Summary Status Priority Category Version Component Replies Last updatedsort icon Assigned to
account auto-creation: what next? active normal support requests 6.x-1.2 Miscellaneous 3 55 min 46 sec
bad idea: comment customization active normal bug reports 6.x-1.3 Documentation 9 hours 6 min
search by ticket id (nid) active normal support requests 6.x-1.x-dev Code 2 11 hours 12 min
Disable notifications active normal feature requests 6.x-1.3 User interface 3 14 hours 29 min
Add themeing options fixed normal feature requests 6.x-1.x-dev Code 3 3 days 2 hours
Not receiving mail when comment is added to the post postponed (maintainer needs more info) normal support requests 6.x-1.2 User interface 3 6 days 20 hours
Drush Make and Support module problem active normal bug reports 6.x-1.3-rc1 Miscellaneous 1 week 20 hours
Create & Invoke hook_support fixed normal feature requests 6.x-1.x-dev Code 3 1 week 3 days
Status & priorities customization postponed normal feature requests 6.x-1.0-rc1 Code 7 1 week 3 days
Unable to subscribe user on demo site. postponed (maintainer needs more info) normal bug reports 6.x-1.2-rc1 Code 4 1 week 6 days
email template: is \n necessary? fixed normal support requests 6.x-1.2 Miscellaneous 2 1 week 6 days
Allow anonymous to submit ticket (the way anonymous would submit comment) active normal feature requests 6.x-1.x-dev Code 3 2 weeks 3 hours
Support Module w/ Authenticated SMTP? postponed (maintainer needs more info) normal feature requests 6.x-1.2-rc1 Code 1 2 weeks 3 hours
Assign more than one user to a ticket active normal feature requests 6.x-1.2 Miscellaneous 7 3 weeks 1 day
Cannot view tickets created by the user postponed (maintainer needs more info) normal support requests 6.x-1.2 User interface 2 3 weeks 2 days
Different ticket forms for different clients active normal support requests 6.x-1.2-rc1 Miscellaneous 3 3 weeks 6 days
PostgreSQL error with chart API and support_charting active normal bug reports 6.x-1.2-rc1 Charting 12 4 weeks 5 days pcsystemd
Translatabilty of states and priorities needs work normal bug reports 6.x-1.1 Code 17 4 weeks 6 days
Non-english filenames in attachments displayed incorrectly postponed (maintainer needs more info) normal bug reports 6.x-1.1 Code 6 4 weeks 6 days
Ability to classify tickets? active normal feature requests 6.x-1.2 User interface 2 5 weeks 14 hours
Support ticketing, how to remove user1 from subscribe list active normal feature requests 6.x-1.x-dev Miscellaneous 4 5 weeks 1 day
Auto create ticket on node creation active normal feature requests 6.x-1.x-dev Miscellaneous 1 5 weeks 2 days
Auto respond to the creating client? active normal feature requests 6.x-1.2 User interface 3 5 weeks 4 days
From address name + email like "MyCompany Support <support@mycompany.com>" active normal feature requests 6.x-1.x-dev User interface 1 5 weeks 5 days
Users can't access a full list of all the opened tickets needs work normal feature requests 6.x-1.0 Code 8 5 weeks 6 days court-jus
Users from one organic group can see the tickets of another organic group needs work normal feature requests 6.x-1.1 Code 4 7 weeks 4 days
Choice to store E-Mail attachments in private folder active normal feature requests 6.x-1.2-rc1 Code 3 8 weeks 1 day
Make auto-account creation optional active normal feature requests 6.x-1.1-rc1 Code 6 8 weeks 1 day
Hide the menu bar and table heading if there are no records active normal feature requests 6.x-1.x-dev User interface 2 8 weeks 4 days
Drupal 7 version postponed normal tasks 6.x-1.x-dev Miscellaneous 1 10 weeks 2 days
Unmoderated Comments for Support postponed normal support requests 6.x-1.1 Miscellaneous 3 11 weeks 5 days
Make it possible to assign ticket to other user at ticket creation postponed normal feature requests 6.x-1.0-rc1 User interface 7 12 weeks 4 hours
Only 1 ticket per user postponed normal feature requests 6.x-1.1-rc1 Miscellaneous 2 12 weeks 6 days
Integrating the profile module postponed normal support requests 6.x-1.x-dev User interface 6 17 weeks 5 days
Remove comment.module patch active normal tasks 6.x-1.x-dev Code 12 21 weeks 3 days Jeremy
Add a take or assign link on the table view of tickets needs work normal feature requests 6.x-1.0 Code 3 21 weeks 5 days court-jus
Allow auto email integration selection of destination organic group postponed normal feature requests 6.x-1.0-rc2 User interface 1 24 weeks 6 days
issue rating (for closed tickets) postponed normal feature requests 6.x-1.0-rc1 Code 2 25 weeks 12 hours
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