So I just installed the module and I'm getting an error which has downed my website. I can't navigate anywhere because every link is having ?ask=true appended to it.

Please help with fix!

Comments

falieson’s picture

falieson CreditAttribution: falieson commented
Project: Frequently Asked Questions » FAQ_Ask
Version: 6.x-1.8 » 6.x-2.0-alpha1

Different project.

I deleted the faq_ask module from the folder site/all/modules/faq . This brought my site backup. I reupload faq_ask module to site/all/modules and disabled it in my module list.
I then reenabled it.

I feel like this might have fixed it.

Patrick Nelson’s picture

Patrick Nelson CreditAttribution: Patrick Nelson commented

Disabling, uninstalling and re-installing doesn't fix this for me

Same version of the module, latest version of Drupal. Can't get the site working again with the module enabled to be absolutely sure, but it seemed to only cause a problem when I enabled the faq_ask block.

Regards

Patrick

TimelessDomain’s picture

TimelessDomain CreditAttribution: TimelessDomain commented

Temporary Fix: For those who cannot disable module without troubles

Delete line 935 (faq_ask.module): $block['content'] = faq_ask_page(NULL);

Save, upload file - then reload your site -- it should work now.

Disable Ask a Question block. After that you can add back in that line of code and toss it back on the server.

NancyDru’s picture

NancyDru
she/her/hers
Primary language English
Location Boston
CreditAttribution: NancyDru commented
Status: Active » Fixed

Thanks.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

izmeez’s picture

izmeez CreditAttribution: izmeez commented
Version: 6.x-2.0-alpha1 » 6.x-2.0
Status: Closed (fixed) » Active

I am reactivating this issue.

#3 is not a fix, it is a way to disable the "ask a question" block which causes the redirect loop if it is enabled.

I can confirm that enabling the block the redirect loop problem occurs with version 2.0 and the current dev version.

Izzy

izmeez’s picture

izmeez CreditAttribution: izmeez commented

This is a duplicate of http://drupal.org/node/620640

kardave’s picture

kardave CreditAttribution: kardave commented
Status: Active » Closed (duplicate)

see #620640: Enabling the ask-a-question block takes over all pages on the site

Definitely the 'Ask a Question' block makes the Redirect Loop crash.

stieglitz’s picture

stieglitz CreditAttribution: stieglitz commented

Same problem here. Can't access site if block is enabled. FYI it may be obvious but by changing the status from 1 to 0 in the system-faq_ask table of phpMyAdmin you will at least be able to access your site.