I installed and configured Mollom module for Drupal 7 and it reports that the API keys are invalid. I tested the API keys on a Drupal 6 site with Mollom and it is fine.

Comments

sun’s picture

sun
Primary language German
Location Karlsruhe
CreditAttribution: sun commented
Status: Active » Postponed (maintainer needs more info)

Can you try again? We had a temporary server hiccup yesterday, which likely caused this false error.

Ki’s picture

Ki CreditAttribution: Ki commented
Status: Postponed (maintainer needs more info) » Active

Still having the problem.

caelon’s picture

caelon CreditAttribution: caelon commented

I am also having the same issue. I have copy and pasted the keys from the Mollom site to my Drupal 7 Mollom admin section and I get "The configured Mollom API keys are invalid." I have even deleted the subscription and started over to be sure.

sun’s picture

sun
Primary language German
Location Karlsruhe
CreditAttribution: sun commented

Thanks for the additional confirmation. Note that there is no need to re-create the site or API keys on mollom.com.

Could you post your site's public API key?

Also, to identify and better understand the cause for this issue, it would be helpful to do the following:

1) Try to enter your API keys on Mollom's settings page.

2) Go to Administration » Reports » Recent log messages, and look for any error log messages that were generated at the time you did 1), or very shortly after. We are only interested in warnings and errors.

3) Copy the full log message entry and paste it into this issue.

Ki’s picture

Ki CreditAttribution: Ki commented

Like caelon, I had recreated the API key at mollom.com to be sure.

When I saved the API key (My public key is 915aafb76486903a333a7b38ed297a34), I got the following error message.

Error 1000 from 'http://174.37.205.152' for 'mollom.verifyKey': 'XMLRPC parse problem. The SAX parser returned: The specified field \'params\' is not valid.'
Data:

platform_name = 'Drupal'
platform_version = '7.0-alpha6'
client_name = 'Mollom'
client_version = '7.x-1.x-dev'

Thanks.

Ki’s picture

Ki CreditAttribution: Ki commented

I ran the test again with latest versions, drupal-7.0-beta2 and Mollom 7.x-1.x-dev (2010-Oct-25). It verified the API key alright.

I think XMLRPC did not work in alpha version.

sun’s picture

sun
Primary language German
Location Karlsruhe
CreditAttribution: sun commented
Status: Active » Fixed

Ah-ha! That explains it, thanks! Yes, one of the Drupal 7 alphas contained a backwards-incompatible API change to the XML-RPC system.

If you use Drupal 7 already, always make sure that you run the latest available release.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

mbahlol’s picture

mbahlol CreditAttribution: mbahlol commented

this is my error log

API keys could not be verified.
Error 900: Network error.

Request: POST http://rest.mollom.com/v1/site/7e37773e8215bd3adf077dddcaaa5665
  platformName = 'Drupal'
  platformVersion = '7.17'
  clientName = 'Mollom'
  clientVersion = '7.x-2.3'
Request headers:
  Accept = 'application/xml, application/json;q=0.8, */*;q=0.5'
  Content-Type = 'application/x-www-form-urlencoded'
  Authorization = 'OAuth oauth_consumer_key="7e37773e8215bd3adf077dddcaaa5665", oauth_version="1.0", oauth_nonce="a0c1bc7336b2da7dd5d1fed5a83885b8", oauth_timestamp="1354151952", oauth_signature_method="HMAC-SHA1", oauth_signature="K6DUB%2FODqKow8r5xAPhzzmt56%2Fo%3D"'
Response: -111 Connection refused

Error 900: Network error.

Request: POST http://rest.mollom.com/v1/site/7e37773e8215bd3adf077dddcaaa5665
  platformName = 'Drupal'
  platformVersion = '7.17'
  clientName = 'Mollom'
  clientVersion = '7.x-2.3'
Request headers:
  Accept = 'application/xml, application/json;q=0.8, */*;q=0.5'
  Content-Type = 'application/x-www-form-urlencoded'
  Authorization = 'OAuth oauth_consumer_key="7e37773e8215bd3adf077dddcaaa5665", oauth_version="1.0", oauth_nonce="30b9ea24be1f861ff2c92ebe4aed69ee", oauth_timestamp="1354151958", oauth_signature_method="HMAC-SHA1", oauth_signature="muTC5fAJQr7pysbNoRkH%2FAZsuII%3D"'
Response: -111 Connection refused

API keys could not be verified.
ahmed.raza’s picture

ahmed.raza CreditAttribution: ahmed.raza commented
Issue summary: View changes

Hi,

Writing this to whom it may concern,

I recently faced connection issues with this module on my project and found out that Mollom have ended their service recently. You can read their End of Life announcement link: https://www.mollom.com

Thank you.

sahuni’s picture

sahuni CreditAttribution: sahuni commented

End of service what does it means? We have to disable this module and use another?
on page https://www.drupal.org/project/mollom they say no more support but they don't say it's out of use.