I am ChX. I solve problems.
Two kinds of emergency help:
- If your site is down, I can fix it. I have extensive experience with Drupal and the stack it builds on. Please be prepared to provide file level access, preferably via SSH. My SSH key is here.
- If you have a question on Drupal Answers that didn't get an answer for more than 24 hours, I will look at it and immediately tell you whether I am able to answer it relatively quickly or not. I prefer the Drupal Answers site to the forums because the community there vets the questions.