1. Am I listed in the Marketplace?
  2. What if there are no messages for me?
  3. Where I can find an issue for my company?
  4. Can multiple people edit our organization node?
  5. Person who created our organization node left the company, how can we edit the node?
  6. How can we show a list of company employees on our organization node?
  7. We bought Drupal association organization membership, but badge does not show up on our organization node. What should we do?
  8. How should I report problems with a listed company?
  9. Review process is too slow. Can I make it faster?

1. Am I listed in the Marketplace?

If you are listed in either Services or Training section you should see 1 or 2 of the following messages on the top of your organization page.
The messages link to the sections of the Marketplace you are listed in:

This organization is a Drupal services provider.
This organization is a Featured services provider.
This organization is a Training services provider.

2. What if there are no messages for me?

If there are no messages on the top of your organization page it means you are not listed in any section of the Marketplace.

To get listed you need to pass community review process outlined in the Marketplace guidelines.
First step is to request listing. To do so you need to edit your node and check one (or both) of the following:

Request listing in the Drupal services section.
Request listing in the Training section.

Once you save the node an issue will be created automatically in the Drupal.org content issue queue for each selected checkbox. The issue will indicate that you want to be listed, community members will review your node and comment on the issue. Reviews are performed by volunteers from our community, so please be patient as this process might take some time.

3. Where I can find an issue for my company?

If you are author of the organization node and you requested a listing - you will see one or both of the following messages on top of your organization page with the links to relevant issues:

Regarding Services listing communicate with webmasters using this issue.
Regarding Training listing communicate with webmasters using this issue.


4. Can multiple people edit our organization node?

No, only author of the node can edit it.

5. Person who created our organization node left the company, how can we edit the node?

Author of the node needs to open an issue in the Drupal.org content issue queue and request node authorship to be transfered to one of the current employees. Alternatively you can open such an issue, but original author of the node will need to comment on the issue to confirm request.

6. How can we show a list of company employees on our organization node?

Firstly your staff members need to have Drupal.org accounts. Each member needs to edit own account and on "Work" tab fill "Current company or organization" field. They need to enter company name as it's written in the title of your organization node. Once done - people will show up on your organization node automatically.

7. We bought Drupal association organization membership, but badge does not show up on our organization node. What should we do?

Make sure that membership owner and author of the organization node match. If they don't - you can send an email to memberships@association.drupal.org and request membership owner to be changed.

8. How should I report problems with a listed company?

We understand that while a listing does not mean an endorsement, there is the potential for poor companies to be listed. It's very important to research these companies yourself before committing to any services. If you have a complaint about any company that is listed, please follow the open process - find an issue about this company in the Drupal.org content issue queue and leave a comment there.

9. Review process is too slow. Can I make it faster?

Reviews are performed by volunteers. You can help by joining them and reviewing some of the requests. Find out how you can contribute to content moderation.