I sell 1 month subscription type products on my site, and while the first purchase works fine, repeat purchases of the same product are often blocked at Paypal with the error message: "This invoice has already been paid. For more information, please contact the merchant."

What can I do to avoid this problem and unblock repeat purchases of my subscription products?

Comments

Bimble’s picture

Bimble CreditAttribution: Bimble commented
Status: Active » Closed (works as designed)

Problem is not in module and can be fixed in paypal account settings as follows:

For the error:

“This invoice has already been paid. For more information, please contact the merchant” when directing to complete the transaction via PayPal Standard.

Log into your PayPal Account (standard) -> Profile -> Payment Receiving Preferences -> Under Block accidental payments: select “No, allow multiple payments per invoice ID”

ryndog’s picture

ryndog CreditAttribution: ryndog commented

This is happening to me on the sandbox server using the REORDER module.

This is happening to me on the sandbox server. I dont see an option to switch -> Profile -> Payment Receiving Preferences -> Under Block accidental payments: select “No, allow multiple payments per invoice ID”. Can I rest assured that on a live site this will solve the problem?