Hi all,
I'm having a weird problem. When a user wants to chat with a staff member and clicks the button 'Chat with the staff member' a new chat is created, that's okay, but when the staff member looks at his Active & Open Chats, the chat name does not appear / is not visible, only the Messages count & Last message are visible, not the chat name / title.
It's weird because when the staff member or user manualy creates a chat, the chat name is visible! But when a chat is created via the button 'Chat with staff member', the chat name isn't visible. I allready checked my database, but there everything is stored correctly.
Can somebody help?
Thanks in advance,
Gunther
Comment | File | Size | Author |
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#1 | screenshot-no-chat-names.jpg | 27.18 KB | guntherdevisch |
Comments
Comment #1
guntherdevisch CreditAttribution: guntherdevisch commentedAnyone?
I attached a screenshot to give a better view.
Thanks,
Gunther
Comment #2
Anonymous (not verified) CreditAttribution: Anonymous commentedthanks for the report, looking in to it.
Comment #3
guntherdevisch CreditAttribution: guntherdevisch commentedOkay thanks justinrandell,
If you have further questions, just ask.
Thanks for your time,
Gunther
Comment #4
guntherdevisch CreditAttribution: guntherdevisch commentedHi justinrandell,
Did you reproduce the same?
Thanks,
Gunther
Comment #5
Anonymous (not verified) CreditAttribution: Anonymous commentedargh, sorry for the lateness. will get to this shortly.
Comment #6
guntherdevisch CreditAttribution: guntherdevisch commentedOké no problem, thanks for the update!