Random Problem [#1263800]

I'm not sure if this is a bug or a support request, or if this is a problem with Fusion Mobile or Mobile Tools. But here it goes...

We're using Mobile Tools 6.x-2.x-dev (2011-Jun-23) with Fusion Mobile to switch the theme. When I first installed it and designed the theme, everything worked great. The theme switched when it was supposed to and life was good. A few weeks later, I tested the site from my Droid and got the desktop theme instead. It wouldn't even switch using the User Agent switcher. I figure this is a problem with Mobile Tools.

The confusing part is that randomly (and ironically) anonymous desktop users will occasionally get the Fusion Mobile theme when they visit our website. However, clicking something/anything usually makes it switch back. It doesn't make the problem go away though. If I log in and clear the site cache, that fixes it for a few days. I tried disabling theme switching but that didn't solve it. I haven't tried disabling Mobile Tools all together yet though. I'll try that and comment later with the results. It doesn't seem like Mobile Tools is responsible though.

Other thoughts? Ideas?

Comments

Comment #1

esmerel CreditAttribution: esmerel commented 30 August 2011 at 16:19

Can you provide a link to your site, maybe? It could be helpful to see this in action.

Comment #2

jlea9378 CreditAttribution: jlea9378 commented 30 August 2011 at 16:32

http://www.clatsopcc.edu/

It happens every couple days or so. Thanks.

Comment #3

esmerel CreditAttribution: esmerel commented 31 August 2011 at 18:50

Right now, I'm getting the desktop theme on both my mobile and desktop - I'll give it another shot tomorrow, but my first inclination would be to make sure you've got an issue open in the Mobile Tools queue; it's hard to troubleshoot which side the problem is on when we already know (or at least are pretty sure) there are issues in MT.