Wrong encoding in email field "From" when "E-mail from name">=24 symbols [#1269744]

Comment #1

khiminrm CreditAttribution: khiminrm commented 5 September 2011 at 09:26

I think I have found my problem. When the name has an apostrophe the "From" is broken. Names can include apostrophes in my country (Ukraine). Is there a method to properly send mails when the "E-mail from name " includes apostrophe(s)?

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Comment #2

khiminrm CreditAttribution: khiminrm commented 5 September 2011 at 10:03

Title:

Wrong encoding in email's field "From"

» Apostrophe in "E-mail from name"

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Comment #3

khiminrm CreditAttribution: khiminrm commented 5 September 2011 at 10:51

Category:	feature	» support
Status:	Active	» Closed (cannot reproduce)

I have tested some times and cannot reproduce this bug. I don't understand what the problem is.

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Comment #4

khiminrm CreditAttribution: khiminrm commented 5 September 2011 at 11:57

Title:	Apostrophe in "E-mail from name"	» Wrong encoding in email field "From" when "E-mail from name">=24 symbols
Category:	support	» bug
Status:	Closed (cannot reproduce)	» Active

I've found the way to reproduce this bug.

1. In webform I create text field.
2. In email settings of webform "E-mail from name" I put component as this textfield.
3. Then I try to make new webform submission in cyrillic, 24+ symbols length. For example "Лясковець Євгеній Вячеславович". 23 symbols - ok, but 24+ in email you'll get an error.

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Comment #5

quicksketch

he/him

CreditAttribution: quicksketch commented 7 September 2011 at 01:09

but 24+ in email you'll get an error

Could you explain what this error is? The e-mail specification requires that headers be encoded for UTF-8 characters, which is what Webform does in the event that the From name or Subject contains non-ASCII characters.

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Comment #6

khiminrm CreditAttribution: khiminrm commented 7 September 2011 at 12:31

I tried to say that if I input more then 24 cyrillic symbols in the text-field, which is used for "E-mail from name", the mail has broken field From: "0L3RltC5INCS0Y/Rh9C10YHQuw==?= =?UTF-8?B?0LDQs"@ktc-ua.com, "tC+0LLQuNGH?=\" ~~"@ktc-ua.com <"\"=?UTF-8?B?0JvRj9GB0LrQvtCy0LXRhtGMINCE0LLQs9C1"@ktc-ua.com,>~~

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Comment #7

sun-fire CreditAttribution: sun-fire commented 14 September 2011 at 13:29

The same. Subscribe.

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Comment #8

quicksketch

he/him

CreditAttribution: quicksketch commented 14 September 2011 at 18:44

Category:

bug

» support

I don't think this encoding is "wrong", it's part of the official e-mail spec. I've answered this question in the past at #226790: Bad Reply-To: and From: fields in emails.