Hi,

I would like some help with my issue please if anyone has any ideas. I am a bit of a newbie but im learning quite well about Drupal. Please excuse me if I dont understand all of this though.

OK, so I have Drupal 7.7 (I know there is version 7.8 so I may need to upgrade) and Ubercart 7.x-3.0-beta4 installed (with all the other required modules). both installed great with no problems.
When I add a product to my cart it shows in the cart fine and there are three buttons. One to add more products, one to update the cart and one to "Checkout". Now it doesn't matter which button I press, it removes one of the products from the cart and gives me the "you have successfully removed the product from your cart" message. All three buttons perform this action of removing an item from the cart. lets say I press the "update cart" button then it will remove a product, if I then press the "Checkout" button with the reminaing product in the cart then it will remove that one too and give me the nice message about it being removed. It just will not go to the "checkout".
Now strangely, if I have products in the cart and instead of clicking a button i point my browser to www.mydomain.com/cart/checkout then it goes to the checkout fine and looks like it will proceed ok.

so it seems to me that the buttons are pointing to the wrong place somewhere in their coding. I have taken a look in the cart module and I just cat see anything wrong (as nearly everything is left with default settings).

Any help with this is greatly appreciated as I would really like to get this working.

Kind Regards
Dave

Comments

longwave’s picture

longwave
he/him
Primary language English
Location UK
commented
Title: Help with Ubercart Required Please » Checkout button removes items from the cart
Status: Active » Postponed (maintainer needs more info)

I can't reproduce this here; the checkout and continue shopping buttons work as expected for me. Do you have any other modules enabled that alter the cart page? Also, try changing your theme to Bartik and see if the same thing occurs. Also, try upgrading to rc2 of Ubercart, as beta4 is no longer recommended.

ProlificIT’s picture

ProlificIT commented

Hi, and thanks for your reply.....

Ok so I went for the change of Theme first and YES.....it then proceeds to the checkout when using Bartik....so this looks like it could be down to the theme?

Now I have no idea where i would go to look to find any options regarding the checkout and UberCart in my theme, or why this would happen at all......sorry. :-)

I think I will try the rc2 and see if that is more compatible with my current theme?

Many Thanks, and I will post back if it works.

Regards
Dave

ProlificIT’s picture

ProlificIT commented
Version: 7.x-3.0-beta4 » 7.x-3.0-rc2

OK , so I have now upgraded to rc2 and still no joy with my theme and ubercart.

The buttons ojn the shopping cart still seem to point to the wrong place. All buttons still point to www.mydomain.com/cart

when to get correctly to the checkout the checkout button should point to www.mydomain.com/cart/checkout

Also, if I change the setting in the "continue shopping element" under settings to make it redirect to a specific page then that has no effect either and the "add more items" button still returns the shopper to /cart

As mentioned previously if I change my theme to bartik then things do seem to work as they should so I can only guess that its my theme that is at fault but I just dont know where to look to resolve this.

thanks
Dave

longwave’s picture

longwave
he/him
Primary language English
Location UK
commented
Status: Postponed (maintainer needs more info) » Closed (won't fix)

Without knowing what theme you are using and seeing the code, this is impossible for anyone to diagnose. This issue queue is for bug reports in Ubercart itself, so as this problem is specific to your theme you will probably have to find help elsewhere.

jeremyluby’s picture

jeremyluby commented

I have the same problem, and am using unitebusiness as my theme. I think this is an issue with the buttons clearing the cart. The cart should act independent of theme.

jeremyluby’s picture

jeremyluby commented
Status: Closed (won't fix) » Active
tr’s picture

tr commented
Status: Active » Closed (won't fix)

Because this works properly with the default Drupal themes, it's clear it's a problem with the theme you're using. We're not going to spend our volunteer time debugging a commercial theme for you. I suggest you contact the people who sold you the theme and ask them to fix it.