This is so weird. All of a sudden I get 0$ quotes returned.

Here is my debug code

undefined: Hard 111100: The requested service is invalid from the selected origin.
<?xml version="1.0" encoding="UTF-8"?>
<AccessRequest xml:lang="en-US">
  <AccessLicenseNumber>AC86FDDB0DF67AD0</AccessLicenseNumber>
  <UserId>xxxxxx</UserId>
  <Password>xxxxxxxxxxxx</Password>
</AccessRequest>
<?xml version="1.0" encoding="UTF-8"?>
<RatingServiceSelectionRequest xml:lang="en-US">
  <Request>
    <TransactionReference>
      <CustomerContext>Complex Rate Request</CustomerContext>
      <XpciVersion>1.0001</XpciVersion>
    </TransactionReference>
    <RequestAction>Rate</RequestAction>
    <RequestOption>rate</RequestOption>
  </Request>
  <PickupType>
    <Code>03</Code>
  </PickupType>
  <CustomerClassification>
    <Code>04</Code>
  </CustomerClassification>
  <Shipment>
    <Shipper>
      <ShipperNumber>6534X7</ShipperNumber>
      <Address>
        <City>xxxxxxx</City>
        <StateProvinceCode>CT</StateProvinceCode>
        <PostalCode>06437</PostalCode>
        <CountryCode>US</CountryCode>
      </Address>
    </Shipper>
    <ShipTo>
      <Address>
        <StateProvinceCode>CA</StateProvinceCode>
        <PostalCode>90017</PostalCode>
        <CountryCode>US</CountryCode>
      </Address>
    </ShipTo>
    <ShipFrom>
      <Address>
        <StateProvinceCode>CT</StateProvinceCode>
        <PostalCode>06437</PostalCode>
        <CountryCode>US</CountryCode>
      </Address>
    </ShipFrom>
    <ShipmentWeight>
      <UnitOfMeasurement>
        <Code>LBS</Code>
        <Description>Pounds</Description>
      </UnitOfMeasurement>
      <Weight>1.0</Weight>
    </ShipmentWeight>
    <Service>
      <Code>11</Code>
      <Description>UPS Standard</Description>
    </Service>
    <Package><PackagingType><Code>02</Code></PackagingType><Dimensions><UnitOfMeasurement><Code>IN</Code></UnitOfMeasurement><Length>1.00</Length><Width>1.00</Width><Height>1.00</Height></Dimensions><PackageWeight><UnitOfMeasurement><Code>LBS</Code><Description>Pounds</Description></UnitOfMeasurement><Weight>1.0</Weight></PackageWeight><PackageServiceOptions><InsuredValue><CurrencyCode>USD</CurrencyCode><MonetaryValue>43.5</MonetaryValue></InsuredValue></PackageServiceOptions></Package></Shipment>
</RatingServiceSelectionRequest>
<?xml version="1.0"?>
<RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Complex Rate Request</CustomerContext><XpciVersion>1.0001</XpciVersion></TransactionReference><ResponseStatusCode>0</ResponseStatusCode><ResponseStatusDescription>Failure</ResponseStatusDescription><Error><ErrorSeverity>Hard</ErrorSeverity><ErrorCode>111100</ErrorCode><ErrorDescription>The requested service is invalid from the selected origin.</ErrorDescription></Error></Response></RatingServiceSelectionResponse>
UPS 2nd Day Air Rate (1 package): $0.00
<?xml version="1.0" encoding="UTF-8"?>
<AccessRequest xml:lang="en-US">
  <AccessLicenseNumber>AC86FDDB0DF67AD0</AccessLicenseNumber>
  <UserId>xxxxxx</UserId>
  <Password>xxxxxxxxxxxx</Password>
</AccessRequest>
<?xml version="1.0" encoding="UTF-8"?>
<RatingServiceSelectionRequest xml:lang="en-US">
  <Request>
    <TransactionReference>
      <CustomerContext>Complex Rate Request</CustomerContext>
      <XpciVersion>1.0001</XpciVersion>
    </TransactionReference>
    <RequestAction>Rate</RequestAction>
    <RequestOption>rate</RequestOption>
  </Request>
  <PickupType>
    <Code>03</Code>
  </PickupType>
  <CustomerClassification>
    <Code>04</Code>
  </CustomerClassification>
  <Shipment>
    <Shipper>
      <ShipperNumber>6534X7</ShipperNumber>
      <Address>
        <City>xxxxxxx</City>
        <StateProvinceCode>CT</StateProvinceCode>
        <PostalCode>06437</PostalCode>
        <CountryCode>US</CountryCode>
      </Address>
    </Shipper>
    <ShipTo>
      <Address>
        <StateProvinceCode>CA</StateProvinceCode>
        <PostalCode>90017</PostalCode>
        <CountryCode>US</CountryCode>
      </Address>
    </ShipTo>
    <ShipFrom>
      <Address>
        <StateProvinceCode>CT</StateProvinceCode>
        <PostalCode>06437</PostalCode>
        <CountryCode>US</CountryCode>
      </Address>
    </ShipFrom>
    <ShipmentWeight>
      <UnitOfMeasurement>
        <Code>LBS</Code>
        <Description>Pounds</Description>
      </UnitOfMeasurement>
      <Weight>1.0</Weight>
    </ShipmentWeight>
    <Service>
      <Code>02</Code>
      <Description>UPS 2nd Day Air</Description>
    </Service>
    <Package><PackagingType><Code>02</Code></PackagingType><Dimensions><UnitOfMeasurement><Code>IN</Code></UnitOfMeasurement><Length>1.00</Length><Width>1.00</Width><Height>1.00</Height></Dimensions><PackageWeight><UnitOfMeasurement><Code>LBS</Code><Description>Pounds</Description></UnitOfMeasurement><Weight>1.0</Weight></PackageWeight><PackageServiceOptions><InsuredValue><CurrencyCode>USD</CurrencyCode><MonetaryValue>43.5</MonetaryValue></InsuredValue></PackageServiceOptions></Package></Shipment>
</RatingServiceSelectionRequest>
<?xml version="1.0"?>
<RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Complex Rate Request</CustomerContext><XpciVersion>1.0001</XpciVersion></TransactionReference><ResponseStatusCode>1</ResponseStatusCode><ResponseStatusDescription>Success</ResponseStatusDescription></Response><RatedShipment><Service><Code>02</Code></Service><RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>1.0</Weight></BillingWeight><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>25.08</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>25.08</MonetaryValue></TotalCharges><GuaranteedDaysToDelivery>2</GuaranteedDaysToDelivery><ScheduledDeliveryTime/><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>25.08</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>25.08</MonetaryValue></TotalCharges><Weight>1.0</Weight><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>1.0</Weight></BillingWeight></RatedPackage></RatedShipment></RatingServiceSelectionResponse>
UPS Next Day Air Rate (1 package): $0.00
<?xml version="1.0" encoding="UTF-8"?>
<AccessRequest xml:lang="en-US">
  <AccessLicenseNumber>AC86FDDB0DF67AD0</AccessLicenseNumber>
  <UserId>xxxxxx</UserId>
  <Password>xxxxxxxxxxxx</Password>
</AccessRequest>
<?xml version="1.0" encoding="UTF-8"?>
<RatingServiceSelectionRequest xml:lang="en-US">
  <Request>
    <TransactionReference>
      <CustomerContext>Complex Rate Request</CustomerContext>
      <XpciVersion>1.0001</XpciVersion>
    </TransactionReference>
    <RequestAction>Rate</RequestAction>
    <RequestOption>rate</RequestOption>
  </Request>
  <PickupType>
    <Code>03</Code>
  </PickupType>
  <CustomerClassification>
    <Code>04</Code>
  </CustomerClassification>
  <Shipment>
    <Shipper>
      <ShipperNumber>6534X7</ShipperNumber>
      <Address>
        <City>xxxxxxx</City>
        <StateProvinceCode>CT</StateProvinceCode>
        <PostalCode>06437</PostalCode>
        <CountryCode>US</CountryCode>
      </Address>
    </Shipper>
    <ShipTo>
      <Address>
        <StateProvinceCode>CA</StateProvinceCode>
        <PostalCode>90017</PostalCode>
        <CountryCode>US</CountryCode>
      </Address>
    </ShipTo>
    <ShipFrom>
      <Address>
        <StateProvinceCode>CT</StateProvinceCode>
        <PostalCode>06437</PostalCode>
        <CountryCode>US</CountryCode>
      </Address>
    </ShipFrom>
    <ShipmentWeight>
      <UnitOfMeasurement>
        <Code>LBS</Code>
        <Description>Pounds</Description>
      </UnitOfMeasurement>
      <Weight>1.0</Weight>
    </ShipmentWeight>
    <Service>
      <Code>01</Code>
      <Description>UPS Next Day Air</Description>
    </Service>
    <Package><PackagingType><Code>02</Code></PackagingType><Dimensions><UnitOfMeasurement><Code>IN</Code></UnitOfMeasurement><Length>1.00</Length><Width>1.00</Width><Height>1.00</Height></Dimensions><PackageWeight><UnitOfMeasurement><Code>LBS</Code><Description>Pounds</Description></UnitOfMeasurement><Weight>1.0</Weight></PackageWeight><PackageServiceOptions><InsuredValue><CurrencyCode>USD</CurrencyCode><MonetaryValue>43.5</MonetaryValue></InsuredValue></PackageServiceOptions></Package></Shipment>
</RatingServiceSelectionRequest>
<?xml version="1.0"?>
<RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Complex Rate Request</CustomerContext><XpciVersion>1.0001</XpciVersion></TransactionReference><ResponseStatusCode>1</ResponseStatusCode><ResponseStatusDescription>Success</ResponseStatusDescription></Response><RatedShipment><Service><Code>01</Code></Service><RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>1.0</Weight></BillingWeight><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>59.22</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>59.22</MonetaryValue></TotalCharges><GuaranteedDaysToDelivery>1</GuaranteedDaysToDelivery><ScheduledDeliveryTime>10:30 A.M.</ScheduledDeliveryTime><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>59.22</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>59.22</MonetaryValue></TotalCharges><Weight>1.0</Weight><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>1.0</Weight></BillingWeight></RatedPackage></RatedShipment></RatingServiceSelectionResponse>
UPS Ground Rate (1 package): $0.00
<?xml version="1.0" encoding="UTF-8"?>
<AccessRequest xml:lang="en-US">
  <AccessLicenseNumber>AC86FDDB0DF67AD0</AccessLicenseNumber>
  <UserId>xxxxxx</UserId>
  <Password>xxxxxxxxxxxx</Password>
</AccessRequest>
<?xml version="1.0" encoding="UTF-8"?>
<RatingServiceSelectionRequest xml:lang="en-US">
  <Request>
    <TransactionReference>
      <CustomerContext>Complex Rate Request</CustomerContext>
      <XpciVersion>1.0001</XpciVersion>
    </TransactionReference>
    <RequestAction>Rate</RequestAction>
    <RequestOption>rate</RequestOption>
  </Request>
  <PickupType>
    <Code>03</Code>
  </PickupType>
  <CustomerClassification>
    <Code>04</Code>
  </CustomerClassification>
  <Shipment>
    <Shipper>
      <ShipperNumber>6534X7</ShipperNumber>
      <Address>
        <City>xxxxxxx</City>
        <StateProvinceCode>CT</StateProvinceCode>
        <PostalCode>06437</PostalCode>
        <CountryCode>US</CountryCode>
      </Address>
    </Shipper>
    <ShipTo>
      <Address>
        <StateProvinceCode>CA</StateProvinceCode>
        <PostalCode>90017</PostalCode>
        <CountryCode>US</CountryCode>
      </Address>
    </ShipTo>
    <ShipFrom>
      <Address>
        <StateProvinceCode>CT</StateProvinceCode>
        <PostalCode>06437</PostalCode>
        <CountryCode>US</CountryCode>
      </Address>
    </ShipFrom>
    <ShipmentWeight>
      <UnitOfMeasurement>
        <Code>LBS</Code>
        <Description>Pounds</Description>
      </UnitOfMeasurement>
      <Weight>1.0</Weight>
    </ShipmentWeight>
    <Service>
      <Code>03</Code>
      <Description>UPS Ground</Description>
    </Service>
    <Package><PackagingType><Code>02</Code></PackagingType><Dimensions><UnitOfMeasurement><Code>IN</Code></UnitOfMeasurement><Length>1.00</Length><Width>1.00</Width><Height>1.00</Height></Dimensions><PackageWeight><UnitOfMeasurement><Code>LBS</Code><Description>Pounds</Description></UnitOfMeasurement><Weight>1.0</Weight></PackageWeight><PackageServiceOptions><InsuredValue><CurrencyCode>USD</CurrencyCode><MonetaryValue>43.5</MonetaryValue></InsuredValue></PackageServiceOptions></Package></Shipment>
</RatingServiceSelectionRequest>
<?xml version="1.0"?>
<RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Complex Rate Request</CustomerContext><XpciVersion>1.0001</XpciVersion></TransactionReference><ResponseStatusCode>1</ResponseStatusCode><ResponseStatusDescription>Success</ResponseStatusDescription></Response><RatedShipment><Service><Code>03</Code></Service><RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>1.0</Weight></BillingWeight><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>9.62</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>9.62</MonetaryValue></TotalCharges><GuaranteedDaysToDelivery/><ScheduledDeliveryTime/><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>9.62</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>9.62</MonetaryValue></TotalCharges><Weight>1.0</Weight><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>1.0</Weight></BillingWeight></RatedPackage></RatedShipment></RatingServiceSelectionResponse>
Enter discount codes

Comments

Category:feature» support
Priority:Critical» Normal

Please see http://drupal.org/node/45111 regarding the use of the "priority" field.

There's no error, nothing unusual, and nothing wrong showing up in the UPS debug above. The debug output shows that the UPS server is returning valid quotes. The only odd thing is the $0.00 presented to the customer. I tested UPS on my server just now, with the latest 6.x-2.x release, and I don't see that - it works on my site without a problem.

I see "Enter discount codes" at the bottom of your output, which implies that you have some discount/coupon module installed that might be affecting the shipping quotes.

i deleted the discount module, still receive 0$ quotes

why is this happening? Does it have to do with rules? Conditional actions???

Ok i fixed it, thank you, i am not sure what was wrong. I reentered ups password, changed some setting and got it working

Status:Active» Fixed

Status:Fixed» Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

Issue summary:View changes

updated