I've tried to use this module on two different sites recently, and it seems like after I add the list info and API key, then try to place the resulting subscribe block, no form shows up in the block. I see the block enabled in the region in the block settings, but it doesn't print to the page. Any tips on troubleshooting this? On one site, this started happening after I updated the module, on the other, this happened on initial install. Am I missing something?

Comments

thedroporg’s picture

thedroporg CreditAttribution: thedroporg commented

I'm seeing the same thing here. Extremely frustrating.

elly’s picture

elly CreditAttribution: elly commented

bueller?

chucksimply’s picture

chucksimply CreditAttribution: chucksimply commented

Same Issue! Anyone?

chucksimply’s picture

chucksimply CreditAttribution: chucksimply commented
Status: Active » Fixed

Okay... For me it had to do with the roles assigned to the list that was associated with that block. "Anonymous user" was the only role selected, so when trying to find the block on the site logged in as "administrator," it wasn't there.

Solution?
- Make sure you are viewing the block as a user with a role that's been selected under the blocks associated MailChimp list.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

shadcn’s picture

shadcn CreditAttribution: shadcn commented
Status: Closed (fixed) » Active

Re-opening this again. Roles are set correctly.

shadcn’s picture

shadcn CreditAttribution: shadcn commented

Looks like this is fixed in 7.x-2.5 but now multiple forms on the same page stopped working.

levelos’s picture

levelos CreditAttribution: levelos commented
Status: Active » Closed (cannot reproduce)

Forms for lists only show for users who are in roles that have access to them and for optional lists. Cannot reproduce any issues.

gb2world’s picture

gb2world CreditAttribution: gb2world commented

I had a similar problem with the subscription block no longer working. When I investigated, I found extra fields were in the mailchimp form. I am not sure how they got there, I think it must have been on the mailchimp end of things. (Others have access to the mailchimp account and may have done something to modify the form.) I edited the form on mailchimp to delete all the extra fields. The module on Drupal then detected the changes in the mailchimp form. I re-saved it, flushed all caches and the form started working again.

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sibiru’s picture

sibiru CreditAttribution: sibiru commented
Category: support » feature

Hi, steps described by gb2world #9 help my problem regarding this issue.
Thanks

Feature request;
I think better if we dont need to change anything first on mailchimp admin just use refresh mailchimp list feature