Hello,

I am trying to get UPS to provide me a quote for shipping. This is a Pallet shipping quote w/ ups ground. I have supplied the error code below if you need more information from me let me know. I have been using Ubercart for a long time with no issues for shipping quotes in the past. But have a feeling that it is due to the pallet type shipping...

-Jesse

undefined:
Hard 111212: The requested Package Type is unavailable for the selected service between the selected locations.

<?xml version="1.0" encoding="UTF-8"?>
<AccessRequest xml:lang="en-US">
  <AccessLicenseNumber>XXXX</AccessLicenseNumber>
  <UserId>XXXX</UserId>
  <Password>XXXX</Password>
</AccessRequest>

<?xml version="1.0" encoding="UTF-8"?>
<RatingServiceSelectionRequest xml:lang="en-US">
  <Request>
    <TransactionReference>
      <CustomerContext>Complex Rate Request</CustomerContext>
      <XpciVersion>1.0001</XpciVersion>
    </TransactionReference>
    <RequestAction>Rate</RequestAction>
    <RequestOption>rate</RequestOption>
  </Request>
  <PickupType>
    <Code>01</Code>
  </PickupType>
  <CustomerClassification>
    <Code>04</Code>
  </CustomerClassification>
  <Shipment>
    <Shipper>
      <ShipperNumber>XXXXXX</ShipperNumber>
      <Address>
        <City>Spokane</City>
        <StateProvinceCode>WA</StateProvinceCode>
        <PostalCode>99202</PostalCode>
        <CountryCode>US</CountryCode>
      </Address>
    </Shipper>
    <ShipTo>
      <Address>
        <StateProvinceCode>MT</StateProvinceCode>
        <PostalCode>59716</PostalCode>
        <CountryCode>US</CountryCode>
      </Address>
    </ShipTo>
    <ShipFrom>
      <Address>
        <StateProvinceCode>WA</StateProvinceCode>
        <PostalCode>99202</PostalCode>
        <CountryCode>US</CountryCode>
      </Address>
    </ShipFrom>
    <ShipmentWeight>
      <UnitOfMeasurement>
        <Code>LBS</Code>
        <Description>Pounds</Description>
      </UnitOfMeasurement>
      <Weight>680.0</Weight>
    </ShipmentWeight>
    <Service>
      <Code>03</Code>
      <Description>UPS Ground</Description>
    </Service>
    <Package><PackagingType><Code>30</Code></PackagingType><PackageWeight><UnitOfMeasurement><Code>LBS</Code><Description>Pounds</Description></UnitOfMeasurement><Weight>680.0</Weight></PackageWeight><PackageServiceOptions><InsuredValue><CurrencyCode>USD</CurrencyCode><MonetaryValue>3479.22</MonetaryValue></InsuredValue></PackageServiceOptions></Package></Shipment>
</RatingServiceSelectionRequest> 

 <?xml version="1.0"?>
<RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Complex Rate Request</CustomerContext><XpciVersion>1.0001</XpciVersion></TransactionReference><ResponseStatusCode>0</ResponseStatusCode><ResponseStatusDescription>Failure</ResponseStatusDescription><Error><ErrorSeverity>Hard</ErrorSeverity><ErrorCode>111212</ErrorCode><ErrorDescription>The requested Package Type is unavailable for the selected service between the selected locations.</ErrorDescription></Error></Response></RatingServiceSelectionResponse>

There were problems getting a shipping quote. Please verify the delivery and product information and try again.
If this does not resolve the issue, please call in to complete your order.

Comments

TR’s picture

Category: support » feature
Status: Active » Postponed

The UPS module does not support freight shipments. UPS has a separate API for getting freight quotes, and that API is not implemented in Ubercart. Adding freight support wouldn't be too hard, but it's not something that we're working on - no one has asked for it before. If you're interested in sponsoring development of freight quotes, click on my username then on my contact tab to send me a message. Or, if you're interested in developing this feature yourself, we'd be happy to add it to Ubercart if you supply a patch.

dobe’s picture

Well I suppose I will supply a patch then! Thank you TR I will keep this thread open and update it as necessary.

-Jesse

TR’s picture

Version: 6.x-2.7 » 7.x-3.x-dev

New features should go into 7.x-3.x first.

atiba’s picture

Subscribe!
I really could use this.

TR’s picture

@atiba: Then please consider sponsoring the work and contributing it back to Ubercart. Open source software is developed by the people who need the features - if this feature is important to you, then it's in your interest to develop it or pay someone to develop it for you.

atiba’s picture

I am willing to donate to people that put hard effort in making great software for free. I respect them and I'm really thankful for what they do. But my experience with another Drupal module is that I wanted to donate some money to the developer for a specific functionality he already had implented (but didn't published it yet).

I understand he wants money for it, I really do, but he asked $300 for it and unfortunately I had to disappoint him because that's really expensive for me. I'm just a student that can spend max $50 for these kind of investments. So if that's enough for the people of Ubercart to implent such thing as freight quotes then I'm happy to support you people with my 50 dollars. No problem!

TR’s picture

Version: 7.x-3.x-dev » 8.x-4.x-dev
Issue summary: View changes

New features should go into 8.x-4.x first. Leaving as postponed because there doesn't seem to be much interest in this feature, so we don't currently have any plans to do this.

strings6’s picture

TR - The company I work for is interested in sponsoring the UPS freight quote feature (see my request at https://drupal.org/node/2249185). We'd like to discuss cost up front before we commit to it, so if you can contact me via email, we can swap phone contact info and get the ball rolling.

strings6’s picture

Would either TR or longwave please contact me via my Drupal contact form to discuss sponsorship of adding UPS freight quotes to Ubercart?

Thanks.