I tried installing metatag on my new site and when I click into the config page, I got fatal error: Call to undefined function metatag_get_info

I completely uninstalled it from the database and deleted the files, but the same happened again. When I installed the Dev version, the config page was missing completely (from the menu. When I clicked Configure on the module list page, it just brought me to the Search/Meta menu page).

I thank you in advance. This is an awesome module and I'd love to get it working on my site.

Thank you,
Michael Sherrin

CommentFileSizeAuthor
#5 Status report.png174.83 KBmbahlol
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Comments

drnugent’s picture

drnugent CreditAttribution: drnugent commented

Using a fresh Drupal 7.12 and Meta tags 7.x-1.0-alpha5, I can't replicate this. Can you paste the entire error message?

marcoka’s picture

marcoka CreditAttribution: marcoka commented
Status: Active » Closed (cannot reproduce)

drupal 7.14 and alpha6, can not reproduce. no answer from the issue starter...closing. reopen if still exists with latest version.

mbahlol’s picture

mbahlol CreditAttribution: mbahlol commented
Version: 7.x-1.0-alpha5 » 7.x-1.0-beta7
Status: Closed (cannot reproduce) » Active

Metatag 7.x-1.0-beta7 and Drupal 7.22. still got error when i try this page http://www.****.com/admin/config/search/metatags

Fatal error: Call to undefined function metatag_get_info() in /home/***/public_html/sites/all/modules/metatag/metatag.admin.inc on line 48

no logs contain metatag in admin/reports/dblog. please advise..

DamienMcKenna’s picture

DamienMcKenna
Location NH, USA
CreditAttribution: DamienMcKenna commented
Priority: Critical » Normal
Status: Active » Postponed (maintainer needs more info)

This function is in the main metatag.module file, it makes absolutely no sense that this error might happen unless the metatag.module file isn't loading.

Can you please go to the admin/reports/status page and see if there Metatag shows any messages?

mbahlol’s picture

mbahlol CreditAttribution: mbahlol commented
FileSize
Status report.png174.83 KB

this is my status report : Attached picture.

DamienMcKenna’s picture

DamienMcKenna
Location NH, USA
CreditAttribution: DamienMcKenna commented

@mbahlol: Ok, that isn't the problem then..

DamienMcKenna’s picture

DamienMcKenna
Location NH, USA
CreditAttribution: DamienMcKenna commented
Issue summary: View changes
Status: Postponed (maintainer needs more info) » Closed (cannot reproduce)

Please make sure that you don't have an old copy of Metatag (or Metatags) in your directory structure somewhere.