My site sends out email OK -- I tested it with creating a new user -- but I get an error for the order confirmation, "Unable to send e-mail. Contact the site administrator if the problem persists." I took a look at the Rule, Send mail, and it seems to be OK with the data-selector having "commerce-order:mail". Where else should I check -- bummed that I'm getting this message after I first install and try out commerce-kickstart.

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joyseeker’s picture

joyseeker CreditAttribution: joyseeker commented

I fixed it. I created a new subdomain with core only and installed the Commerce module. After testing that the email sending worked here, I exported the Send an Email rule from the Commerce module, and imported it into the Commerce Kickstart rule and all is working now. I have no idea why I was getting an error that Kickstart wasn't able to send the order completed emails out.

Kickstart, except for this, is wonderful!

Susan (joyseeker)

bojanz’s picture

bojanz CreditAttribution: bojanz commented
Status: Active » Closed (works as designed)
chefnelone’s picture

chefnelone CreditAttribution: chefnelone commented
Status: Closed (works as designed) » Active

I have the same problem. Why is this happening. I can't create a subdomain as joyseeker did. What can I do?
Others emails sent by the webform the module works fine. Only happens with the "commerce-order:mail" notification.

lsolesen’s picture

lsolesen CreditAttribution: lsolesen commented
Issue summary: View changes
Status: Active » Closed (works as designed)