All of a sudden the sharethis chicklets are no longer appearing on any of my sites. They are in two different hosting environments as well as on my mac at home so I am guessing the issue is not the environment.

I have noticed when speed testing some pages recently that the sharethis chicklets were taking a long time to download, now they don't appear at all. If I view source, instead of the buttons I see

<div class="sharethis-buttons">
  <div class="sharethis-wrapper">
    <span st_url="http://mydomain.com/content/home" st_title="Home" class="st_twitter"></span>
    <span st_url="http://mydomain.com/content/home" st_title="Home" class="st_facebook"></span>
    <span st_url="http://mydomain.com/content/home" st_title="Home" class="st_sharethis"></span>
    <span st_url="http://mydomain.com/content/home" st_title="Home" class="st_plusone"></span>
    <span st_url="http://mydomain.com/content/home" st_title="Home" class="st_fblike"></span>
    <script type='text/javascript'>
      var switchTo5x=true;
    </script>
    <script type='text/javascript' src='http://w.sharethis.com/button/buttons.js'>
    </script>
    <script type='text/javascript'>stLight.options({publisher:'dr-bfc61fcb-4345-7280-cc8d-96884eb83209'});</script>
  </div>
</div>

I have never looked at the code for the chicklets before so I am not sure if this is what is supposed to be there.

They were working a couple of days ago, I have altered themes on a couple of sites, on others nothing has changed. Does anyone know what could be happening here?

Comments

kurtfoster’s picture

OK, its working again, this can be closed, I am not sure what happened there. I just updated the select other and webform civicrm modules and the chicklets are appearing again. Doesn't make much sense but its working.

kurtfoster’s picture

OK, no chicklets again this morning. There is obviously an issue here, has anyone else experienced this. The chicklets were originally the slowest things loading on the page. Then as I said above they stopped appearing, then they started appearing again last night, now they have stopped showing up.

Is there a fix for this? Is anyone else having the same problem?

ShareThis Support’s picture

Hello,
The code you posted above looks fine, are you still experiencing this issue ? If yes, please post the URL of the website where this is reproducible.

The ShareThis Support Team
http://support.sharethis.com

boinkster’s picture

I've had similar behavior reported on my site. Twice users have reported the icons missing - when I circle back to troubleshoot, they're back. I'll try and catch them in the act so I can post more info.

Using sharethis on many pages at http://www.squaw.com

mstef’s picture

Lost my buttons too: http://workoutspots.com/crunch83st

Console:
Failed to load resource http://w.sharethis.com/button/buttons.js

mstef’s picture

Actually seems to only be happening on Linux/Chrome... Win/Chrome is working fine.

kurtfoster’s picture

it's happening right now on this site, http://champagneserenade.com/, although it will probably be working again later today or tomorrow. It seems to be quite random.

kurtfoster’s picture

Now it is only happening in Firefox on the mac, Chrome and Safari are fine and I am able to get the chicklets on windows.

mstef’s picture

It's working for me now - turned out to be my browser settings that I completely forgot about.

Seems like a duplicate of #1697536: is not working for not logged in users

apaderno’s picture

Version: 7.x-2.4 » 7.x-2.x-dev