User sent pre-deletion warning for active ad [#1806808]

I have ads set to be deleted 10 days after they expire, if they are not renewed. Today a user complained that they were sent an automatic warning saying their ad was going to be deleted soon, even though the user renewed their ad a week earlier and the ad was still active. I've never had anyone else complain of this so maybe it was just a random glitch? I will try reproducing the error myself. Has anyone else had this happen before?

Comments

Comment #1

fgm

French

Paris, France

CreditAttribution: fgm commented 8 October 2012 at 20:44

Category:	bug	» support
Status:	Active	» Postponed (maintainer needs more info)

You will need to provide more detailed information, ideally a way to reproduce the problem. Two points draw my attention:

You mention "renewing" an ad. what does that exactly mean in your case ?
You should be using the latest 6.x-3.x-.dev version instead of 6.x-3.0: some bugs have been fixed since then

In the longer run, note that Drupal 6 is obsolescent, as it is likely to become unsupported next summer, and Classified Ads on the same day as Drupal core, so you should consider migrating to 7.x as soon as you can.

Comment #2

Seijun CreditAttribution: Seijun commented 26 November 2012 at 20:17

By renew I mean re-publish.
Ads expire after 7 days and become unpublished. User has 10 days to renew (re-publish) the ad before it is deleted permanently.

Lately we are also having an issue with ads not being deleted after 10 days, and ads that are expired showing up in the list of "for sale" ads just saying "array" in every column and not being clickable. For example, the "for sale" area will look like this:

Ad Title   Price   Date
array      array   array
array      array   array
array      array   array
item 1     $500   10/10/12 
item 2     $300   10/19/12

I will update to the dev version and see if this fixes things.

I am hoping we will update to drupal 7 soon. The higher-ups where I work did not want to, but that was about a year ago.

Comment #3

fgm

French

Paris, France

CreditAttribution: fgm commented 27 November 2012 at 09:14

That does indeed look like a bug.

Can you provide a test reproducing the problem, which also causes it on 6.x-3.x-dev, not just 6.x-3.0 ?

Comment #4

Seijun CreditAttribution: Seijun commented 6 December 2012 at 19:35

The array issue seems to be solved. Our classified ads module uses some modified code. I thought the code only affected the appearance of the table by adding some extra columns, but some part of it was also causing expired ads to not be unpublished. One of our site programers fixed it. I'm sorry I cant be more specific. I don't know exactly what code was wrong or how it was fixed, only that it doesn't seem to have been a problem with the original module.

I have not received any more complaints about deletion warnings for active ads other than the one complains from early october, so I think its safe to mark everything resolved.