HI,
I'using the private filesystem and try to use the video conversion with zencoder. I shows me an error "Download access denied "

I did the same today with a public filesystem and it was working..

The problem could be the path tree in my bucket (screenshot): it seems that the upload process write an directory without a name into the bucket and than the directory "is"

Could someone help me to solve the problem?

Comments

Component:Zencoder» Amazon S3
Category:task» bug

it seems that a path is wrong transmitted to S3. Do you see the // in the path? This path is shown in S3

https://s3-eu-west-1.amazonaws.com/xxxx//is/htdocs/wpxxx/www/devcorner/x...

StatusFileSize
new31.35 KB

anyone know what part of the module create this URL -> input url ?

This has a "//" , too!

Where is the best place to correct my private path beginning with "/" : /myprivate_path....

video_helper.inc

Status:Active» Postponed (maintainer needs more info)

I think I have fixed the problem. The next 6.x-5.x-dev release will contain my fix. It will be available within 12 hours. Please let me know if the problem is gone.

Hi Jorrit,

thanks for your support. It seems to work! Thank you very much.

Cheers Kai

Status:Postponed (maintainer needs more info)» Fixed

That's great.

Status:Fixed» Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.