After installing CKFinder according to the instructions in the CKEditor module README.txt I was getting the following error displayed in the CKFinder dialog:

System Error

It was not possible to load the XML response from the web server. The server returned an empty response.

In my case I have ckeditor and ckfinder installed in sites/all/libraries/ and the ckeditor module installed in sites/all/modules/ckeditor . I'd imagine this would be a common configuration.

The path in line 191 of the readme isn't correct for the above case. It needs to instead be:

require_once '../../../../../modules/ckeditor/includes/filemanager.config.php';

Because the error message is obtuse, I'd imagine many people have had the same frustrations. I hope this helps them. I suggest updating the readme.

Comments

Assigned:Unassigned» Anna_CKSource
Status:Active» Closed (fixed)

Thank you for noticing this. Since last year we only use the documentation that is available on http://docs.cksource.com/CKEditor_for_Drupal/Open_Source and supersedes the outdated README files. Seems we forgot to change them, though, sorry about the confusion. This will be fixed in the next release.

The current CKFinder installation documentation already mentions the different path: http://docs.cksource.com/CKEditor_for_Drupal/Open_Source/Drupal_7/CKFinder

Hi,

still have same problem (It was not possible to load the XML response from the web server. The server returned an empty response.) even following carefully instructions in above links.

If it can help, putting voluntary syntax error in config.php (ckeditor/ckfinder/) file doesn't show up any error!! seems this file does not be parsed.

Thank you for help.
LS