mail link : accentuation problem when giving fixed text [#1881498]

I don't have accentuation problem with my website, but ...
when with ckeditor I use the link icone and I put some fixed text for beginning of message aerea with accentuation (for example, I write: cas d'école), I see bad things when using that link. I look at my node, click on the link, it opens windows webmail but I seecas d'Ã©cole.
Can I do something with advanced window, for example charset field?

Comment	File	Size	Author
#5	ckeditor_demo_page_screen.png	24.37 KB	mkesicki
#5	drupal_screen.png	151.79 KB	mkesicki

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Comments

Comment #1

mkesicki CreditAttribution: mkesicki commented 7 January 2013 at 08:03

Status:

Active

» Postponed (maintainer needs more info)

Which version of CKEditor library do you use ?
Please check if you issue exist on CKEditor demo page http://ckeditor.com/demo

Comment #2

sahuni CreditAttribution: sahuni commented 7 January 2013 at 16:45

I use 3.6.2 ck library. At time of creation of that website, I tried 3.6.5, but a bug forced me to return in 3.6.2.

Sorry, but where to check issue in http://ckeditor.com/demo ? Do I need to create a login to see issue queue and be able to search among issue queue?

Comment #3

mkesicki CreditAttribution: mkesicki commented 8 January 2013 at 07:54

I use the link icone and I put some fixed text

as I understand you use link button form CKEditor and than you try use some mailto link, am I right ?
After saving your node , something bad with accentuation happens ? If this is the case you should be able to reproduce this problem on demo page. Just do the same as on your page and check source code created by CKEditor. Please also check if you problem exists with latest CKEditor from 3.x series (3.6.6)

Comment #4

sahuni CreditAttribution: sahuni commented 10 January 2013 at 07:30

Yes you understand well.

I installed in local the last ckeditor module version with the 3.6.6 CKEditor program. I have the same problem.
In fact, I have that problem in all my websites. Here is an exemple : http://tripi.alwaysdata.net/test-nicole

I tried too the http://ckeditor.com/demo
When I check source code, I can see the exact problem too.

It depends of computer. Someone tried with an Ipad and it was OK. Is it a server problem, a config problem or a CKE problem or ... ?

All the best

Comment #5

mkesicki CreditAttribution: mkesicki commented 11 January 2013 at 08:12

File	Size
drupal_screen.png	151.79 KB
ckeditor_demo_page_screen.png	24.37 KB

@sahuni ,
please check if your browser is set to UTF-8 encoding. Please also check your drupal's database if it use UTF-8.
Please also attached screenshots. This is what I see.

Comment #6

sahuni CreditAttribution: sahuni commented 13 January 2013 at 07:37

I think you are right. Problem comes from my browsers : OK with FF, KO with IE and chrome.
I'll look in that direction or replace that email link with a webform.
thanks for all