USPS - turned on but not showing up [#1942454]

Hello, I've been running this Drupal 7 / Ubercart store for a year... works great. Shipping has been with UPS. We are tying to add USPS and I believe I've done everything right... but it doesn't show up for the customer.

- all ubercart / related modules updated to latest official release
- In store config, turned on: U.S. Postal Service (Parcel)
- Put in user id.

What else do I need to do? Thanks.

Comments

Comment #1

longwave

he/him

English

CreditAttribution: longwave commented 14 March 2013 at 08:27

Status:

Active

» Postponed (maintainer needs more info)

Try turning on "Display debug information to administrators" and go to checkout as an administrator, debug information should be displayed. Post the debug info here if you need more help.

Comment #2

jboeger CreditAttribution: jboeger commented 14 March 2013 at 13:03

Thanks longwave. Here's what I get. Does it look like client gave me wrong ID for USPS?

API=RateV4&XML=2ALL9547294501312.0VARIABLEREGULAR44416118.8FALSETRUE14-Mar-2013ALL9547294501012.0VARIABLEREGULAR4441623.76FALSETRUE14-Mar-2013

80040b1a
Authorization failure. You are not authorized to connect to this server.
UspsCom::DoAuth

Comment #3

jboeger CreditAttribution: jboeger commented 14 March 2013 at 13:04

Forgot the code tag, apologies.

API=RateV4&XML=<RateV4Request USERID="988SUMBO2087"><Revision>2</Revision><Package ID="0"><Service>ALL</Service><ZipOrigination>95472</ZipOrigination><ZipDestination>94501</ZipDestination><Pounds>3</Pounds><Ounces>12.0</Ounces><Container>VARIABLE</Container><Size>REGULAR</Size><Width>4</Width><Length>4</Length><Height>4</Height><Girth>16</Girth><Value>118.8</Value><Machinable>FALSE</Machinable><ReturnLocations>TRUE</ReturnLocations><ShipDate Option="EMSH">14-Mar-2013</ShipDate></Package><Package ID="1"><Service>ALL</Service><ZipOrigination>95472</ZipOrigination><ZipDestination>94501</ZipDestination><Pounds>0</Pounds><Ounces>12.0</Ounces><Container>VARIABLE</Container><Size>REGULAR</Size><Width>4</Width><Length>4</Length><Height>4</Height><Girth>16</Girth><Value>23.76</Value><Machinable>FALSE</Machinable><ReturnLocations>TRUE</ReturnLocations><ShipDate Option="EMSH">14-Mar-2013</ShipDate></Package></RateV4Request>

<Error>
	<Number>80040b1a</Number>
	<Description>Authorization failure.  You are not authorized to connect to this server.</Description>
	<Source>UspsCom::DoAuth</Source>
</Error>