i have two sites with CK. One of them (La Mar de Productos.com) do no send the emails with the CK email template, only plain text or PHP text (see screenshot).
I have the same settings in each sites but when recived the email confirmation order those are no the same template, and i love the CK template, not plain text.
How can i setting CK to use its own template?
If need more information let me know.
thank you for help