cookie_googleanalytics breaks Cookie control popup [#2020815]

Hello, first of thanks for the great module! Now i installed and configured everything correctly and the module does an amazing job disabling the GA, however im having some issues with the cookie control user interface display... The corner icon is display properly, but the window doesn't always load since nothing happens after you click on the corner icon. The problem sometimes appears in firefox and always in internet explorer 10.... also when i tested it on andorid samsung galaxy s3m on firefox, the icon was there but the window did not load. I tried both the recommended and dev version, same problem.

Id really appreciate some support since i really love your module cause it does an amazing job. I have the latest drupal jquery update if it matters. Thank you, cheers.

Comments

Comment #1

jebbushell CreditAttribution: jebbushell commented 5 July 2013 at 15:38

Me too.

Comment #2

David Cano CreditAttribution: David Cano commented 29 August 2013 at 18:54

Mee to with IE 10

Comment #3

joachim CreditAttribution: joachim commented 5 September 2013 at 13:52

Component:	User interface	» Code
Category:	support	» bug
Priority:	Major	» Critical

I'm seeing this too. The green triangle is shown in the bottom left corner, but clicking on it has no effect.

I'm on OS X 10.6 and I've tried this on:

- Chrome 29
- Firefox 23
- Safari 5.1.9

This happens with:

- jQuery update disabled
- jQuery update set to 1.5
- jQuery update set to 1.7
- jQuery update set to 1.8

Comment #4

joachim CreditAttribution: joachim commented 5 September 2013 at 14:27

If I set the consent model to 'Explicit' then the popup is shown on page load.

So it would seem this is a bug in the JS that shows the pop-up when the corner icon is clicked on.

Comment #5

joachim CreditAttribution: joachim commented 5 September 2013 at 14:44

Title:

Cookie control display not appearing

» cookie_googleanalytics breaks Cookie control popup

The problem goes away when cookie_googleanalytics module is disabled.

Closing #2082561: control slider can't be moved back from Off to On as a duplicate, as it's just another case of the same problem.

Comment #6

Jan-E CreditAttribution: Jan-E commented 23 October 2013 at 14:33

We also had to disable cookie_googleanalytics because we were experiemcing this problem in IE10. Moreover, even with a green button we could not login with IE10. So this issue https://drupal.org/node/2037129 is still active as well.

Does anyone have a clue how to solve it?