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Addon Modules
Last updated on
30 April 2025
Addon Modules
The following is a table of addon modules for the Support Module.
| Module | 6.x? | 7.x? | 8.x? |
|---|---|---|---|
| Support Bot Integrates Support module with the IRC Bot. |
6.x-1.0 (Dec/10) |
7.x-1.0-beta1 (Sept/11) |
- |
| Support Dashboard Creates an 'all tickets, all clients' dashboard page for the Support module. The display mirrors the default displays added by the Support module's ticket list pages. |
- | 7.x-1.0 (Jun/13) |
- |
| Support Deadline This module adds a "due date" and related fields to support tickets generated by the Support Ticketing System module. |
6.x-1.1 (Aug/10) |
- | - |
| Support Fields Allows an administrator to define custom CCK-fields to the STS content type (support_ticket) and then control which fields to display for which Client. |
6.x-2.1-rc6 (Jul/11) |
- | - |
| Support Nag Adds the ability for Support to send regular notifications, and to change the state of old tickets. |
6.x-1.x-dev (Sept/11) |
7.x-1.x-dev (Sept/11) |
- |
| Support SMS Adds the ability for Support to send SMS messages depending on a ticket's state and priority. |
- |
- |
- |
| Support Timer Provides a javascript-based timer for tracking how long users are working on support tickets. Also provides administrative reports. |
6.x-1.4 (Nov/11) |
7.x-1.0-beta1 (Sept/11) |
- |
| Support Token Provides Token module support for ticket/client information from the Support module. |
6.x-1.0-rc1 (Jan/11) |
7.x (Soon) |
- |
| Support Views Views Integration for Support tickets |
6.x-1.0-rc2 (Jun/13) |
7.x-1.0 (Jun/13) |
- |
List up-to-date as of 24th June 2013
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