Support for Drupal 7 is ending on 5 January 2025—it’s time to migrate to Drupal 10! Learn about the many benefits of Drupal 10 and find migration tools in our resource center.Sometime in the last four hours, Sharethis stopped working on my live website;
The widgets no longer appear on nodes or node blocks.
When I went to the config page, I saw more problems (attached).
The only change i made today was to install a new theme, which I have not actually enabled.
| Comment | File | Size | Author |
|---|---|---|---|
| #2 | facebook sharethis.jpg | 7.24 KB | Tran |
| brrokensharethis.jpg | 28.98 KB | Tran |
Comments
Comment #1
Gaofengzzz CreditAttribution: Gaofengzzz commented@Tran, Thank you for reporting this issue.
Could you provide more info about this bug. It seems like your server can not connect to sharethis.com to fetch these image.
Comment #2
Tran CreditAttribution: Tran commentedThis issue corrected itself somehow.
I do have a consistent issue with facebook sharing. The first time I share it rarely works -- it doesn't share the content/picture. It's empty,
The second time, it works as designed.
Comment #3
jvalencia CreditAttribution: jvalencia commentedI think if you add og tags it might help:
http://davidwalsh.name/facebook-meta-tags
If ShareThis does not have information about your page, they need to crawl it to give facebook information. Until they do, the widget would have no information unless you provide it (eg. via og meta tags)
Comment #4
lolindir CreditAttribution: lolindir commentedI've noticed today a similar issue on my website.
Yesterday ShareThis was working fine, today suddenly all the buttons disappeared. And also in the configuration screen I don't see the buttons and images anymore to add/remove services.
Comment #5
Tran CreditAttribution: Tran commentedExact same thing happened. I couldn't disable Sharethis because it's bundled in a distribution I was using. Next day, it was working again.
But the sharing issue -- the first one never works on facebook. Almost always have to share twice for the picture/teaser to work. This has been a constant issue. Works perfect with google and twitter.
Comment #6
sui_page CreditAttribution: sui_page commentedHas anyone figured out the problem with this yet. I also have to press the LinkeIn share button twice for content to be fed. It's very frustrating and looks rather unprofessional.
Comment #7
ShareThis_Support CreditAttribution: ShareThis_Support commentedHello Sui,
Are you still facing the same issue? Please let us know more details so that we can further investigate the issue.
Or you can reach us at - support@sharethis.com
Comment #8
Ludo.RI'm having the same issue since few days.
All icons disappeared from my website. The icons container is in the HTML source of the pages but no service is available.
In the configuration page also, no service is available.
I also tried in a standard fresh Drupal install (using http://simplytest.me/) and the same issue appears.
Is the ShareThis service broken, the ShareThis module broken or is it server related (I tried with 3 different IPs)?
Thanks!
Comment #9
sui_page CreditAttribution: sui_page commentedYeh I was still having the same problem so I tried another module called Service Links and that's seemed to work better for me.
Comment #10
Ludo.RApparently it is a browser related issue (javascript error).
And it happens also on non Drupal sites.
Everything is fine on IE but not on FF 24/25.
So I guess ShareThis will update their code (or FF will correct a bug).
Comment #11
Tran CreditAttribution: Tran commentedI continue to have the issue on Facebook shares.
When you click facebook share, the popup comes up, but it doesn't share anything. If I refresh the window, it will work.
This problem is costing me UVs and perhaps new users.
Is this an isolated problem?
Comment #12
apaderno