I get this error when I hit the Review Shipment button: Hard Error 120801: Address Validation Error on Shipper address. The shippers address is correct. I even verified the "correctness" through the USPS website. I am shipping UPS through my UPS account. I have tried using both the UPS Testing and Production setting in the Shipping Configuration. The quotes are coming in fine so far.

I haven't found any other posts on this, yet it seems like a show stopper to me. I have experience debugging C#, but not php. This is the only other post I have found with the same complaint. https://drupal.org/node/1930528

Thanks in advance for any insight!

Regina

Comments

reginamp’s picture

Hahaha! I figured it out! The address that is sent to UPS is actually in the Configuration >> Store >> Store Address tab. NOT in the Configuration >> Shipping >> Basic Settings >> Default Pickup

Additionally, the shipping screen SHOWS the default address, but does not send it to UPS. The Store Address is what the module sends...not so great and it doesn't seem that hard to fix. Maybe if I learn a little more PHP I could volunteer to fix it ;)

Hopes this helps someone else who may be stumped!

Regina

TR’s picture

Status: Active » Closed (duplicate)

It's intentional that the code uses the Store address as the Shipper address, as this is separate from the ShipFrom address which is taken from the Default Pickup address. So from what I can tell you figured out that the Hard Error was a result of the data you entered in your Store address.

As you noted, there are some other problems that are raised in #1930528: UPS shipping fails with ShipFrom error, so I'm marking this as a duplicate of that issue.