Hello,

After following your wonderful screencasts I had the expectation of emails being sent to the respective parties for an effective workflow. However I have not been able to have automated emails to be sent, some clear documentation is essential.

Created an activity (http://erpalconcept.staging.openconcept.ca/crm/activity/20). However when both a project (http://erpalconcept.staging.openconcept.ca/projects/project/21) and a contract (http://erpalconcept.staging.openconcept.ca/contracts/contract/22) are created following on from this initial expression of interest and request for proposal, no emails are triggered to the project or account manager.

Created a ticket within the project. Assigned the ticket. Again this did not trigger an email (http://erpalconcept.staging.openconcept.ca/node/21/tickets).

Comments

andrisek’s picture

Hello Tarnjit,

right now there are no emails regarding activities and contracts. E-Mails will be only sent in projects and also only then, wenn you assign somebody to a task or a ticket or if you click on the notify flag at the project.

Tarnjit’s picture

Even upon assigning the task/ticket and having the notify flag at the project clicked the notify flag (I tried both options -- the logic of this flag appears to be reversed), no emails were sent to the person to whom the task was assigned/notified.

andrisek’s picture

Did you check if you server is capable of sending mails?

Tarnjit’s picture

if the question is whether cron is running? yes it is. Is there something else I should check?

andrisek’s picture

Do you need something like smtp authentication to send mails on your server?

Tarnjit’s picture

mailing from the server is working fine. i tested from the command line.

mgifford’s picture

We are able to send the password reminder emails without difficulty from this instance.

mgifford’s picture

Also, we got the following notice in the logs:

Warning: strpos(): Empty delimiter in _erpal_project_notify_aggregate_text() (line 142 of /DRUPAL7/profiles/erpal/modules/erpal/erpal_project/erpal_project_notify/erpal_project_notify.module).

manuelBS’s picture

Status: Active » Postponed (maintainer needs more info)

Very strange. Can anybody debug this in his installation? I absolutely cannot reproduce this problem.

manuelBS’s picture

Status: Postponed (maintainer needs more info) » Fixed

Warning: strpos(): Empty delimiter in _erpal_project_notify_aggregate_text() (line 142 of /DRUPAL7/profiles/erpal/modules/erpal/erpal_project/erpal_project_notify/erpal_project_notify.module).

This was fixed in #2226079: Empty needle in _erpal_project_notify_aggregate_text()

Is the other problem described in this issue still active?

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.