Hello,
After following your wonderful screencasts I had the expectation of emails being sent to the respective parties for an effective workflow. However I have not been able to have automated emails to be sent, some clear documentation is essential.
Created an activity (http://erpalconcept.staging.openconcept.ca/crm/activity/20). However when both a project (http://erpalconcept.staging.openconcept.ca/projects/project/21) and a contract (http://erpalconcept.staging.openconcept.ca/contracts/contract/22) are created following on from this initial expression of interest and request for proposal, no emails are triggered to the project or account manager.
Created a ticket within the project. Assigned the ticket. Again this did not trigger an email (http://erpalconcept.staging.openconcept.ca/node/21/tickets).
Comments
Comment #1
andrisek CreditAttribution: andrisek commentedHello Tarnjit,
right now there are no emails regarding activities and contracts. E-Mails will be only sent in projects and also only then, wenn you assign somebody to a task or a ticket or if you click on the notify flag at the project.
Comment #2
Tarnjit CreditAttribution: Tarnjit commentedEven upon assigning the task/ticket and having the notify flag at the project clicked the notify flag (I tried both options -- the logic of this flag appears to be reversed), no emails were sent to the person to whom the task was assigned/notified.
Comment #3
andrisek CreditAttribution: andrisek commentedDid you check if you server is capable of sending mails?
Comment #4
Tarnjit CreditAttribution: Tarnjit commentedif the question is whether cron is running? yes it is. Is there something else I should check?
Comment #5
andrisek CreditAttribution: andrisek commentedDo you need something like smtp authentication to send mails on your server?
Comment #6
Tarnjit CreditAttribution: Tarnjit commentedmailing from the server is working fine. i tested from the command line.
Comment #7
mgiffordWe are able to send the password reminder emails without difficulty from this instance.
Comment #8
mgiffordAlso, we got the following notice in the logs:
Warning: strpos(): Empty delimiter in _erpal_project_notify_aggregate_text() (line 142 of /DRUPAL7/profiles/erpal/modules/erpal/erpal_project/erpal_project_notify/erpal_project_notify.module).
Comment #9
manuelBS CreditAttribution: manuelBS commentedVery strange. Can anybody debug this in his installation? I absolutely cannot reproduce this problem.
Comment #10
manuelBS CreditAttribution: manuelBS commentedThis was fixed in #2226079: Empty needle in _erpal_project_notify_aggregate_text()
Is the other problem described in this issue still active?