Problem/Motivation

I am part of this organization https://www.drupal.org/urban-institute and we don't have our login information and need some help to be able to access our Organization account.

Steps to reproduce

When I go to request a new password, https://www.drupal.org/user/password I do not know the username or email address associated with the Organization's account.

Comments

Farnoosh created an issue. See original summary.

gisle’s picture

Status: Active » Fixed

The page was created by Mark Sutton (markandrewsutton) on 2020-07-24.
See also: https://www.urban.org/author/mark-sutton

I don't have access to the email address of this user, but I assume you shall be able to reach out to Mr. Sutton through internal channels or his contact tab.

apaderno’s picture

Status: Fixed » Postponed (maintainer needs more info)

The only accounts associated with the organization are Farnoosh and Mark Sutton, neither of which is an association account. Searching for accounts containing the words urban and institute, I didn't find any account that could be created as organization account for that organization.

We don't provide in public posts the email associated to Drupal.org accounts, but that isn't necessary, if all you want to do is being able to edit that organization page. Since you work for that organization, it's sufficient you ask to become the node owner. Once you are set as node owner, you will be able to edit it with your own account, without using the account created by somebody else.

If you just wanted to be able to edit the organization page, please confirm that, and we can make you the new node owner.

apaderno’s picture

Status: Postponed (maintainer needs more info) » Fixed

I am closing this support request, as it has been already replied.

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.